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    If I call XPS Support would they give me a free power cord?

    Discussion in 'Dell XPS and Studio XPS' started by wdrmhbs, May 28, 2009.

  1. wdrmhbs

    wdrmhbs Notebook Enthusiast

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    I have an XPS 1530 for about a year and today, my power cord pretty much died. It is plugged into the wall, but the green light isn't on on the bar and it is making a high-pitched sound. It is not charging my battery and it is about to die. If I call the XPS support number, will they send me a free power cord?

    Thanks

    And if not, how much should I be spending on one?
     
    wdrmhbs, May 28, 2009
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  2. Cin'

    Cin' Anathema

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    Howdy!

    Yes, definitely call Tech Support and advise what is happening, and ask if they will send you a replacement p.cord.

    If they do, they will prolly have you send back your malfunctioning one.

    I looked at Dell's site and they range from about $69.99 up.
    What battery do you have the 6c or 9c?

    Here is a link for some of the batt's: (from Dell Small Bus)
    http://accessories.us.dell.com/sna/...939,609009500,1243569547,,12422558,2240822084

    Dell home:
    http://accessories.us.dell.com/sna/category.aspx?k=power&_nks=true&c=us&cs=19&l=en&s=dhs&x=0&y=0

    But, from doing a quick search on line..you can get them significantly cheaper than directly from Dell. You would want to make sure you bought one from reputable Store/Seller ;)

    Cin ;) :)
     
    Cin', May 29, 2009
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  3. wdrmhbs

    wdrmhbs Notebook Enthusiast

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    Wow thank you so much for all the info and quick response :) I greatly appreciate it! And I have a 6cell battery.
     
    wdrmhbs, May 29, 2009
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  4. Cin'

    Cin' Anathema

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    No prob's! ;) If they are going to send you one...the 3 prongs are nice.

    They help w/preventing shocks, etc...(unless you already have the 3prong) :D

    (My 6C is still going strong at nearly 1.5 years old)!!


    Cin ;) :)
     
    Cin', May 29, 2009
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  5. ACHlLLES

    ACHlLLES Notebook Virtuoso

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    They will send you one for free if you have warranty
     
    ACHlLLES, May 29, 2009
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