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    Is 64Bit Windows 7 supported on this XPS 16 ?

    Discussion in 'Dell XPS and Studio XPS' started by mark.carline, Oct 22, 2009.

  1. mark.carline

    mark.carline Notebook Consultant

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    Hmm - Just phoned dell tech support about changing my windows 7 upgrade disks from 32bit to 64bit and they said that it wouldnt be possible to install 64bit windows 7 on this laptop as the cpu and motherboard are not 64bit:

    Dell Studio XPS 16, 2.00ghz, 4GB, 250HD,1080p HD, e837
    Intel® Core™ 2 Duo P6400 Processor (2.00GHz, 800MHZ, 2MB L2 Cache)
    250GB Hard Drive (7200RPM FFS)
    4 GIG DDR 3 (1067mhz)
    Fixed 8x DVD+/-RW Slim Slot Load Drive
    Microsoft® Windows® VISTA Premium Edition 32BIT
    Edge-to-edge Glossy 16 inch Full HD RGB-LED LCD display (1080p)1920 x 1080
    ATI Mobility RADEON HD 3670-512MB
    Battery 56 WHr, 6-cell

    Are they spinning me a yarn !?!?
     
  2. apollinaris

    apollinaris Notebook Enthusiast

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    I'm not sure if you've typed your proc correctly, most probably you're talking about T6400, but in any event, it should support 64-bit systems like Win7 64-bit. Check it out:

    http://ark.intel.com/Product.aspx?id=40479

    What really matters is your motherboard, which might not support 64-bit systems. Check the name of your mb and then google it specifications to see if it supports 64-bit.
     
  3. haris163

    haris163 Notebook Consultant

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    The last time I checked, the Core Duo series supports 64bit, Dell support is wrong, the question is: are they truly clueless or they try to avoid the change for whatever reason?
     
  4. killaz05

    killaz05 Notebook Evangelist

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    Your motherboard should be able to handle the 64-bit windows. I would think your motherboard is the same as in the other systems that have a bigger cpu infact my inspiron 1440 with a T4400 cpu @2.0Ghz is getting a 64-bit cpu. The dell site offers only 64-bit systems with 4GB or more even on their smallest cpu available. Dell told me that 8Gigs of Ram cannot work in my system when they offer 8 when ordering. They have no clue most of the time about their own system
     
  5. mark.carline

    mark.carline Notebook Consultant

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    yep they where spinning me a yarn !

    Phoned them back to check and they appologised !

    Anyway - I was trying to change my Win7 order from 32bit to 64bit which isnt possible yet for 15 days. I have to wait until tech support are able to order 64bit version which wont be for 15 days.

    Crazy
     
  6. killaz05

    killaz05 Notebook Evangelist

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    I have to wait another 5 days?! here I thought that my windows 7 upgrade which I ordered yesturday would be shipped out soon. Man, now I am a little upset lol
     
  7. mark.carline

    mark.carline Notebook Consultant

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    which version / bit of windows 7 did you order ?
     
  8. killaz05

    killaz05 Notebook Evangelist

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    sry ment another 15 days lol but I have a 64-bit home premium