The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Just Received the L502x XPS

    Discussion in 'Dell XPS and Studio XPS' started by ericthered03, May 25, 2011.

  1. ericthered03

    ericthered03 Notebook Enthusiast

    Reputations:
    0
    Messages:
    30
    Likes Received:
    1
    Trophy Points:
    15
    Hi Guys,

    I really like this new computer! I thought it looked a lot thicker in the pictures but its actually a perfect size and yet still very powerful :)

    1 Thing I want to do right now is install another OS for fun. But my Dell didn't come with the Windows 7 DVD. I just called them asking for the DVD but the Indian guy kept asking me repeatedly, "what's the problem exactly?" after I said "can I get the windows 7 DVD" in many different ways.

    Anyway if I can't thats cool, I'll just make an image/backup (before I format my HDD). I just find it surprizing that we don't get the OS cd that we paid for in the box.
     
    ericthered03, May 25, 2011
    #1
  2. Freakish123

    Freakish123 Notebook Consultant

    Reputations:
    9
    Messages:
    253
    Likes Received:
    0
    Trophy Points:
    30
    With Dell you are specifically asked if you want Windows 7 on DVD. If you did not receive it, it means you declined to order it with your order.

    The cost was about $2, If you did not request the disc when you ordered, Why should you be entitled to a disc you refused to order?
     
    Freakish123, May 25, 2011
    #2
  3. dalamchops

    dalamchops Notebook Evangelist

    Reputations:
    248
    Messages:
    641
    Likes Received:
    2
    Trophy Points:
    31
    just tell them you have a virus and you need the disc to reformat.
     
    dalamchops, May 25, 2011
    #3
  4. Joel87

    Joel87 Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    I was surprised that they're now selling the DVD's separately too. Two years ago when I got my Studio 17, it came with a Windows Vista re-installation disc at no extra charge.

    Having to pay $15 for something that should be free is insane, imo. $2 would have been a MUCH more reasonable price if they're going to INSIST on charging for a reinstallation disc (which again, should be free)!

    I was even more surprised to not see a drivers CD, atleast. Granted, it's all found online now but it's always nice to have a disc for safe measure. Grr.
     
    Joel87, May 25, 2011
    #4
  5. sag_patel

    sag_patel Notebook Geek

    Reputations:
    3
    Messages:
    80
    Likes Received:
    0
    Trophy Points:
    15
    I told them that I want to simply reinstall windows without any extra dell crap. they sent me one.
     
    sag_patel, May 25, 2011
    #5
  6. Joel87

    Joel87 Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    Was it free? If so, I'm definitely giving them a call... I really do hate how they bloat the system with a bunch of useless fluff.
     
    Joel87, Jun 2, 2011
    #6
  7. vishnukumar

    vishnukumar Notebook Geek

    Reputations:
    2
    Messages:
    91
    Likes Received:
    0
    Trophy Points:
    15
    I am from India, Windows 7 DVD is part of the package by default here. It is free, or you can download windows 7 online and use the windows registration key stuck under the lappy :D
     
    vishnukumar, Jun 2, 2011
    #7
  8. vishnukumar

    vishnukumar Notebook Geek

    Reputations:
    2
    Messages:
    91
    Likes Received:
    0
    Trophy Points:
    15
    I am surprised that reinstallation disc is being sold, it should be part of the package, and I second your opinion on driver's cd, it is always nice to have a drivers cd :D which again is part of the package here, I guess dell changes its packaging components for different locations :confused:
     
    vishnukumar, Jun 2, 2011
    #8
  9. sag_patel

    sag_patel Notebook Geek

    Reputations:
    3
    Messages:
    80
    Likes Received:
    0
    Trophy Points:
    15
    yes it was free!!!
     
    sag_patel, Jun 2, 2011
    #9