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    L502x problem with online tech support chat?

    Discussion in 'Dell XPS and Studio XPS' started by chemman14, Apr 5, 2011.

  1. chemman14

    chemman14 Notebook Consultant

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    Has anyone else had this problem? I just discovered a stuck pixel on my screen (this is my second screen... dell) and went to chat and it said chat lines unavailable. it said the same thing a week ago when I had a piece of dirt behind my screen.
     
    chemman14, Apr 5, 2011
    #1
  2. DakkonA

    DakkonA Notebook Evangelist

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    Yeah, this has been a problem for me too. But is it just the XPS 15?
     
    DakkonA, Apr 5, 2011
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  3. chemman14

    chemman14 Notebook Consultant

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    Its just so frustrating to talk with them on the phone. I had to repeat my service tag about 10 times before I gave up and gave my service code since it is all numbers
     
    chemman14, Apr 5, 2011
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  4. chemman14

    chemman14 Notebook Consultant

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    hmm, seems like my "dead pixel" is below the threshold anyway :/
    hopefully someone accidentally steps on my screen.
     
    chemman14, Apr 5, 2011
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  5. marcoshid

    marcoshid Notebook Enthusiast

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    Yes I've had this same problem now, I don't think it's just for the XPS 15 though.
     
    marcoshid, Apr 5, 2011
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  6. chemman14

    chemman14 Notebook Consultant

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    OK good to know I guess...
     
    chemman14, Apr 5, 2011
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