Hi all,
my L702x just arrived but I only have a drivers disk. I have checked the Disk Management and there is a 14.65gb partition 8.44GB is used. I'm guessing this is where the win7 is but how do I burn that or use it to do a fresh install and wipe the partitions? I've also see the "Dell Data Safe" local which can do a factory restore, but that's not a fresh install.
Any help would be greatly appreciated.
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Chances are if the op got the drivers disc then the windows 7 disc was probably ordered. Regardless check your packing slip and see if a Windows 7 disc was even supposed to ship. If it was you can get in touch with Dell and they can get one to you within a few days along with any other discs they may of been missing. As an example I didn't have a disc to reinstall the Blu-ray version of PowerDVD (PowerDVD is not on the drivers and applications disc) that was included with my laptop but after checking with a few reps I did finally get one.
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ah no. The only option I had was for a recovery disk but not an OS disk. I am on the phone with tech support right now and they are shipping me one, should have it by monday.
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If it was the XPS L702x Resource DVD then that should have been included for free.
As for PowerDVD and the other bits of software, I found you can download those from the My Dell Downloads site. You only get a limit number of times you can download though -
I asked for the Win7 Premium 64bit DVD, latest drives cd (the one that was shipped with the system was from Jan 2011) and the BR powerDVD.
I was not charged for any of these and they should arrive by Monday, sound like free express shipping too. -
I always call back and have Dell send every single software CD/DVD that came with the system. I do pay for the OS DVD during payment also. They always ship the extra discs next day air.
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Squeeker the Cat Notebook Consultant
so do you need that disk for a reinstall? or will just the recovery disk do ?
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:facepalm: -
anyway PowerDVD is great, I watched my first ever 3D blu-ray
L702x just arrived but there's no win7 DVD
Discussion in 'Dell XPS and Studio XPS' started by sykes, May 19, 2011.