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    LCD Screen Issue

    Discussion in 'Dell XPS and Studio XPS' started by kenv202, Oct 15, 2012.

  1. kenv202

    kenv202 Notebook Guru

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    can anyone tell me what the problem here is on my picture (the gray vertical lines)?
    I hope there is a solution beside replacing the screen
    I am suspecting i would have to replace the whole LCD screen

    thank you

    20121015_091712.jpg
     
    kenv202, Oct 15, 2012
    #1
  2. Dellswapnajan

    Dellswapnajan Company Representative

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    Hi,

    From the picture it looks like the issue is with the LCD screen itself. Running a LCD BIST diagnostics on the system will help us to confirm the same. Please find below the link for Dell Support web site, you may use the same to read the information about how to run the LCD BIST diagnostics. If the vertical lines are visible during the test, you may consider replacing the screen.

    How to Run the LCD Built-in Diagnostics - KB Article - 272002 | Dell

    I hope this helps. Please do write back in case you need any further assistance.

    Thanks and regards,
    Swapnajan M C
    #iworkfordell
     
    Dellswapnajan, Oct 16, 2012
    #2
  3. Commander Wolf

    Commander Wolf can i haz broadwell?

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    It could very well be an issue with the screen itself, but I would actually try reseating or replacing the display cable here first. I feel like I've seen something like this and isolated the issue to said cable.
     
    Commander Wolf, Oct 16, 2012
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  4. desone

    desone Notebook Guru

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    Hook the computer up to an external monitor. If the grey lines are on this screen, then it's the video card. If the lines disappear then it's the screen.
     
    desone, Oct 16, 2012
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  5. kenv202

    kenv202 Notebook Guru

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    used hdmi n displayed fine on my external monitor. so VGA is fine

    running BIST test gives me:

    LCD Inverter - Unable to turn lamp on.
    Error Code 2000-0326

    i guess you are right. I assume i should replace the inverter board? i assume the cable is fine?

    Compatible models:

    Dell Inspiron XPS M1530 15.4" Series

    IMPORTANT!
    Please compare your current inverter to the one pictured above. There are several different inverters that are used within these models. Some inverters might have different screw hole alignments.
     
    kenv202, Oct 16, 2012
    #5
  6. Commander Wolf

    Commander Wolf can i haz broadwell?

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    Did you try reseating said cable? You really shouldn't ever assume with these things... it's always the "least" likely thing that breaks.
     
    Commander Wolf, Oct 18, 2012
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  7. Dellswapnajan

    Dellswapnajan Company Representative

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    Hi,
    Please find below the link for the service manual of XPS M1530, you may refer to the same for re-seating the cables and replacing the parts.

    Documentation

    I hope this helps.

    Thanks and regards,
    Swapnajan M C
    #iworkfordell
     
    Dellswapnajan, Oct 20, 2012
    #7