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    Laptop possibly not assembled properly after service call

    Discussion in 'Dell XPS and Studio XPS' started by jmkiang, Oct 19, 2010.

  1. jmkiang

    jmkiang Notebook Consultant

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    The left side of the palm rest makes a clicking sound everytime pressure it applied on it. At first, I just ignored it but its clicks ALL the time since my hand pressure isn't constant.

    Is the SXPS16 difficult to disassemble? Its driving me crazy and I'd hate to call a tech just for this.
     
    jmkiang, Oct 19, 2010
    #1
  2. Cin'

    Cin' Anathema

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    Was the Technician just out for repair?
    If it were me, I would call back and have that Technician out and have him open it back up and fix whatever he did.

    Unless, you are comfy opening your lappy back up & trying to fix whatever the problem might be. I know I wouldn't be.

    (I had a problem with a Repair that a Technician did on my 1530 once & it took several fixes later to take care of what he did wrong after he closed up my lappy).

    Cin...
     
    Cin', Oct 19, 2010
    #2
  3. jmkiang

    jmkiang Notebook Consultant

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    Thanks for the advice. I was comfortable on my M1530 but the SXPS16 seems to be more compact. It does really bother me though.
     
    jmkiang, Oct 19, 2010
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  4. alexzeon

    alexzeon Notebook Evangelist

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    I have the same problem and to me it's impossible to "repair" this...when you apply force from top, the side panel got squeezed outwards and thus making the sound...
     
    alexzeon, Oct 19, 2010
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  5. jmkiang

    jmkiang Notebook Consultant

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    Well maybe if the palm rest was taken off and reinstalled, it might solve the issue. Its driving me nuts.
     
    jmkiang, Oct 19, 2010
    #5
  6. alexzeon

    alexzeon Notebook Evangelist

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    I've tried that for three hours but still have no luck at all...
     
    alexzeon, Oct 20, 2010
    #6