M1330 bsod

im still getting constant bsod and heating ups. iv formatted 5 times, iv also installed matrix manager, no improvement.

iv had this notebook for about 17 months now, what do i do!?

thanks

 

Send me a bunch (3-5) of C:\Windows\Minidump\*.dmp files. Each 128kb I think.

If it's a driver fault and always the same driver I'm likely to find it. If it's not a driver fault check memory with Vista's integrated memory check (F8 during boot then read screen) or http://www.memtest.org/

 

iv got 2 minidump files, how do i send it to you

 

While the public message board supports sending of attachments by clicking the paper clip symbol, it seems the PN system doesn't.

Then you've two choices:
a) upload it to some hoster (rapidshare) and send the link to me
b) send me a PN and request my e-mail

regards,
7oby

 

Maybe its your RAM if i were you i would take one dimm out and try to run windows again and see if it crashes. Then switch it with the RAM you took out and find out if its the cause of the problem.

good luck

 

iv done a memory diagnostic test and no errors were found

 

The two minidumps I received both point to incompatible drivers:

Both with DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT.

Anyway: One points to the graphics driver, the other is unknown. Though it happened in MSN Messenger.

Let's make it short:
. Please provide a list of the drivers that DO NOT match the ones on Dell's driver download site.
. Did you use a bluetooth headset when using MSN Messenger? I know that Dell's Bluetooth driver 6.0.1.3100 has some BSOD issues with headsets.

 

thanks for that!

i dont use a bluetooth headset for msn messenger.
i use a bluetooth mouse from dell

 

@chiew: Have you opened up your M1330 and cleaned all the fluff/crap out of your CPU cooling assembly? People suggest using compressed air, I just did it carefully with a small twig and reaching between the blades of the fan.

This significantly reduced my temps. Also there's the copper mod if you're feeling adventurous (actually, it's really easy)

Obviously this message only applies if you think overheating might be the cause (you mention heat in your first post)

 

yeah i was going to clean it, i dont know how to clean it tho to get to the CPU and GPU cooling parts

 

Easy!

Open it up as shown here



Then you'll be looking at it like this:



Get a torch and shine it in between the fan blades towards the vent and look and be amazed at just how much fluff has gathered there.

You can either clean it carefully as I did with a small twig or similar (by reaching it through the fan blades and pulling it out carefully) or using compressed air. If using compressed air, make sure to fix the fan somehow so that it doesn't spin up and get damaged while strong air currents are blowing around!

(Images taken from the Copper Mod post - I hope this is OK, please tell me if not!)

 

well dam, if you do maintenance on your machine it would probably be fine, shouldn't hate on the laptop for that. i have to clean mine every 4 or 5 months thoroughly because of the crap that builds up inside

 

I tend to agree, however I think it's a shame that Dell don't make it very clear you need to service your laptop, nor provide any real guide on how to do it. Therefore, most end-users don't realise this is something you actually need to do!

 

i suppose that is true, but i just figured it out for myself i guess. i know i owned a Toshiba satellite i never cleaned, ever. as far as i know has is still never been cleaned ans it was bought in 1999, but dells seem to need frequent cleaning

 

thanks for the tip guys. Although i did open it up as you said tjharman, and there was hardly any dust/fluff to clean. It was pretty clean inside the fans.

 

another thing that usually causes my BSOD. when it is heating up, even on idle for a few hours, CPU usage is on 100% !. The whole thing is lagging. The only way i can fix this is when i have the AC unplugged.

I cant even play games anymore, it gets too hot on AC and whilst playing, itl either go BSOD or just freeze.

 

This is indeed a sign for overheating in the following way:

Dell uses the thermal management TM1 and TM2 features of the intel CPU to throttle its power if it gets to hot. Although both are used indepenently and work slightly different the result is the same: Your CPU clore clock is reduced and depending on the temps even as low as 300 MHz (ODCM). You can imagine how fast the laptop feels then.

If you plug off the AC power, then depending on your power plan, your cpu might be at it's lowest VID/FID (voltage and frequency). The reduced voltage will lower temps and finally remove ODCM and other throttle mechanisms such that the computer gets faster again. Similar effects might apply to the GPU as well.

Could you capture temps with
http://www.cpuid.com/hwmonitor.php

It stores the maximum temps.

 

@chiew: I find it almost impossible to believe you have no fluff in there. Are you sure you looked at the right bit? It's not the fan we're looking at, that stays pretty clean by virtue of the fact it's always moving.

Here's the image again, with a crap ascii arrow to help you!


=======================================\/


Where that V is "drawn" is where you need to be shining your flashlight. There's a metal grill at the end there and it's what the air flows through to remove the heat. Mine was totally clogged up, though I live in a very dusty house so maybe yours really isn't. Worth double checking though.

Also, as others have posted, it's worth posting your temps with HWMonitor, you don't state what leads you to believe that the laptop is overheating.

Cheers

 

thank you guys, i will check out the fan again 'tjharman' and i will check the temps aswell.. il post soon

 

holy thanks I think I mightve fixed my overheating issues with that!
I opened up my lappy several times checking for dirt but only found one clog between the fins of the fan preventing it from spinning. I was quite confused how something so large couldve built up inside of the lappy but now it all makes sense.
I took a deep breath and blew from the outside and all these dust clots came flying out.
My GPU temps have dropped by nearly 10*C already during idle!!!

 

@WCASD: You really need to shine a flashlight in the small space to ensure you've got all the nasty bits out, a few deep breaths probably won't do it that well (though it obviously helped!)

Glad it's dropped your temps.

 

my temps have dropped, i cleaned out all the dust/fluff. just blowed thru the vent used a hairclip to take it out.
Thanks a lot.

My temps seem to be normal, has been on idle or just internet surfing for the last 24 hours:
CPU: 45 degrees
GPU: 60 degrees

is this good or bad?

 

chiew@ That's very good. I get similar idle temps to you, and I've done the copper mod! So you should be quite happy.

What sort of temps does it get up to under load though?

And the bigger question, has this actually resolved your problems do you think?

 

havent tested it on gaming yet. il give out results soon.
With the copper mod, how do i do this?

 

Here's a link to The Copper Mod. High recommended though you need to be careful so you can return your system to normal if you care about the warranty.

 

I shined a torch down the filters but I could barely see anything either way, I just hope it'll stay clean for the meantime (I did fish out a lot of fluff though).

 

i installed Virtua Tennis 3 to test if it is going to heat up, after 30mins of play, seems to be fine.
But it went on BSOD?! what is causing this? should i re-install the nvidia driver?

 

What driver are you using? What temps did your laptop get up to (I guess you probably don't know)

It does sound like a driver issue, or maybe your memory is faulty? I would reinstall the NVIDIA driver though, yes. What driver are you using?

 

im now using d latest nvidia driver from dell.. last GPU temp i checked after playing was 80

 

When you say checked after playing, was that the max temp reported?

i.e. was hwmonitor running the whole time you were playing?

 

yeah i had hwmonitor running and 80 was the max temp