I just bought my XPS 15 last week...
When nothing's playing, I don't hear pops or anything. But when a song is playing or any other sound, regardless of internal speakers or headphones, I hear pops and crackles. They seem to happen when I open a file or something, but I've found they always happen when I press F3 to open Battery Meter. They still happen randomly, though.
I've tried all the solutions posted here. I've installed different audio drivers and they all have this problem. Turning off Power Management doesn't help.
Could you guys try playing a soft-ish song with headphones on and pressing the battery meter button? Does that give you a pop?
And anyone who fixed this, please help me. I'd rather not send it in to Dell.
Thanks!
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I have what sounds like a soft-click which is heard at random intervals (sometimes it can be quite sometime before I hear another one). I've tried a host of different drivers, generic win driver, clean install you name it I've tried it. It's minor but it f****n drives me crazy! Contacting Dell is about the only option I have left and I'm not crazy about that prospect
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Does anyone else have this problem as well? -
Yes, I've also had both problems. Firstly there was the ridiculously obvious popping, which was a result of the power save feature of the audio driver. Turning that off fixed that. But there was still some more minor popping, which other people seem to be reporting.
For the last couple of months it's been ok - I initially re-installed drivers and turned off all enhancements (was told to do that via Dell's email support) and things seemed fine. But I seem to remember thinking that things weren't fine because of anything I had done, it just seemed to stop being a problem.
Today, however, I've had some popping again while trying to listen to music. It's not severe, but it's pretty annoying.
If someone could identify the exact cause (I haven't been able to myself yet) and a solution that would be great. Someone else mentioned it happening when using Windows Explorer earlier, and that's exactly what I had. But that hasn't been happening since January I don't think. Now it's just when playing music.
By the way, pressing F3 didn't make it happen, so maybe our pops are different, denieru. And I wouldn't describe my pops as a very high frequency beeping noise, either. -
I have installed windows 7 from my own disc, then the crackling-pops problems appeared, nothing of you have been posted works for me. then reinstall with the restore partition and the problem dissapeared, so it's a driver problem with the windows environment. The same driver in diferents installations of windows 7 and the problems appeared and dissapeared :S
I think the problem is about the power perfomance modes, but i don't know how to solve it. So If you have the issue, try reinstalling from dell partition.
I'm sorry for my English. -
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Hi all, I have noticed now the crackling problem appears at the same time i setup on a gadget that checks the nvidia chip temps or any other program that are checking the hardware all the time, If i close the gadget doesn't heart the "cracks" anymore, Anybody can probe if occurs the same in other XPS15?
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Just did the following experiment:
1 Uninstall the audio driver and restart the computer
2 Let Windows 7 install the default audio driver, play music, it seems no obvious popping sound (maybe not long enough).
3 Reinstall the audio driver. Play music and wait for the popping sound. And, it is back.... -
@yauja
i uninstalled all the add on CPU and GPU checkers and it actually removed the pops and crackles! :O its really strange.. but i hardly looked at them anyways so it doesnt bother me
hope no other popping comes back on my laptop now! fingers crossed
Muffled pop intermittent on XPS 15 subwoofer?
Discussion in 'Dell XPS and Studio XPS' started by sprtnbsblplya, Nov 18, 2010.