"My Dell Downloads" = ever worked for anyone?

I heard this never worked. And when I got my XPS 1640, lo behold, an empty download screen!



I'm basically looking for Dell DataSafe Local and FastAccess Facial Recognition (yeah, I know someone uploaded it...).

Anyone?

Thanks,

~Ibrahim~

 

I've never used it since I don't have a newer Dell laptop, but every time I've read of someone having a problem with the website, someone says you have to use Internet Explorer to get it to work. If IE doesn't work and you're using IE8, then try it with compatibility mode. That's all I can tell ya.

Haha I just tried it with my Inspiron E1705, and got a "service tag not supported" message.

 

It works with IE8 and compat mode on. That's the only way I got it to work.

 

Yeah, I've tried IE8 and IE8 w/compatibility view. Nada.

Clicking the "Download Now" button just refreshes the page...

~Ibrahim~

EDIT: well, truth be told, I never tried Compatibility Mode while I actually had the laptop (it's been returned), but I did try IE8. Maybe I can try again when my new one ships out.

But good news it actually works! And on an SXPS 13, at that! If anyone else wants to confirm, that'd be cool.

 

just tried it on my SXPS 13 using IE in compatibility mode. (i was hoping i would find something (else) to help with my ethernet connection-not-working-after-waking-from-sleep-mode. i installed the Win 7 Dell drivers, but no luck). so, i'm confirming the My Downloads works with IE 8.

 

It worked for me, I think it can depend on when your computer was made and shipped, and how I don't know.

 

Oh yeah, I use IE8 with it too, no problems

 

As a matter of fact, i went there last night to download the latest software and drivers and had no problems whatsoever. Granted, I did it with Firefox but I also did it at one point with IE8 as well.

 

OK, so there is hope. Thanks, guys, I appreciate it!

Maybe it was just me, then, that had trouble with it, lol!

~Ibrahim~

 

I worked for me but for some reason I don't have all the apps that came with my laptop. i.e. Webcam central is not on my downloads list, why is that??? O_O

 

I think that one can be downloaded via Dell's Support Site. I think.

Anyone ever seen Dell DataSafe Local (NOT online) downloadable?

~Ibrahim~

 

I am wondering the same thing about DataSafe.

I struggled with the my Dell Download last night. Finally got it to work but I was not happy when my downloads didn't include the Roxio Studio 10 which came factory installed Anyone know if it is on the factory image and if I can access it w/o doing a complete restore?

 

You can also download applications through:

dell.com> My account (log in)>Support for my system (registered one)>Drivers and Download

EDIT: I've got the Facial Regnizition Software downloaded, I could find a way to send it to you ikjadoon

 

yea I don't know why some of ours have an incomplete download list even tho it came w/ factory.

I'm thinking about calling up Dell later on and just requesting discs for them. I deserve to have hard copies of them anyway with my order

 

I did and i have all my softwares(FA, Mcafee, Roxio, Power DVD,...etc.) in my softwares drawer..lol

 

lol, nice. I'm wondering if I should ask them to put the discs in my order.

Haha, thanks Martin, I appreciate it. I don't think I will need it as if My Dell Downloads works with my new laptop, I should have it.

~Ibrahim~

 

Yes why not you "technically" bought them just tell them its not working or you dont see all your software then they will send it to you that is what i did

 

If you get the Win7 Upgrade, you'll get the OS and a disc with a ton of applications. The apps seem to cover all the current laptops, and have a new version of the camera app that it comes with. It was 1.2, but now it's 1.4.

 

A disc? From Dell? It includes ALL applications? The ones I care about: Roxio, Facial Recognition, and Dell DataSafe Local.

~Ibrahim~

 

would someone upload that application disc to somewhere?

 

It comes with stuff for the XPS line, as well as Latitude and some others. It appears to be a single disc for all their current laptops. I think it has that stuff on it too.

 

hmmm... the disc i got with my Win 7 update package had updates for support center and quickset drivers nothing as far as applications such as roxio or FA etc etc... so not what your looking for guys

 

Interesting.....before the introduction of "My Dell Downloads," each system came with a Drivers and Software (basically the only software was QuickSet and critical Windows Updates) disk specific to that machine.

All other software that came on the machine had it's own CD/DVD package. I'll have to look into this some more.

 

Strange. I got two discs; one for the 64bit OS, and this other one called "Upgrade Assistant." It has all the webcam, fingerprint, face recognition, burner, DVD, etc apps on it. They are individually installable (meaning you don't have to "install" the DVD in order to get to the apps) so you can do whatever you want. I plan on installing the updated webcam app on my Mini 9s.

 

Ah...that disc came with the W7 Upgrade pack...I see.

 

Upgrade pack = anyone who got a Dell Vista->7 upgrade will get one?

~Ibrahim~

 

I thought so, but who knows. Mine was EPP as well, but I don't think that matters at this point.

 

Cool beans...I'll check it out! Appreciate it.

~Ibrahim~