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    My Dell Studio XPS 16 Keyboard backlight isn't working

    Discussion in 'Dell XPS and Studio XPS' started by Dimmah75, Apr 27, 2010.

  1. Dimmah75

    Dimmah75 Newbie

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    What are my options? I tried to turn it on again by pressing Fn + right arrow key on my keyboard to turn it on but the lights on my touchpad light up as well as caps lock when I turn it on but not the rest.
     
    Dimmah75, Apr 27, 2010
    #1
  2. melthd

    melthd Notebook Evangelist

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    replace the keyboard, thats all i can say...
     
    melthd, Apr 27, 2010
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  3. Dimmah75

    Dimmah75 Newbie

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    How can I do that?

    My keyboard is actually stuffed? I can't send it back to Dell or something?
     
    Dimmah75, Apr 27, 2010
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  4. Dimmah75

    Dimmah75 Newbie

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    Okay I went to windows mobility center and tried to turn on my keyboard lighting settings but the keys still won't light up.. anyone else had this kind of problem before?
     
    Dimmah75, Apr 27, 2010
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  5. Fusel Wusel

    Fusel Wusel Notebook Consultant

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    Dell Quickset installed? (If this controls the light. I don't know)
     
    Fusel Wusel, Apr 27, 2010
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  6. melthd

    melthd Notebook Evangelist

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    it should work without having to install anything. Its probably BIOS controlled @@ (not sure im talking sense here) but it looks like your keyboard is gone.
     
    melthd, Apr 27, 2010
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  7. Raether916

    Raether916 Notebook Consultant

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    there is a small ribbon cable that works the backlit, probably came loose. If the trackpad lights up then its working as its on the same control

    must be hardware- mine stopped working after a tech visit- I removed the palm rest to find the cable not attached
     
    Raether916, Apr 27, 2010
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  8. Cin'

    Cin' Anathema

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    Are you still within your One Year Warranty? Or, do you have an Extended Warranty? If so, you should take advantage of either. Contact Dell and they will send you a new replacement keyboard/palmrest. If you have Onsite as part of your package ~ You will have a Technician sent to do the replacement.



    Cin...
     
    Cin', Apr 27, 2010
    #8