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    My video card drivers don't want to install.

    Discussion in 'Dell XPS and Studio XPS' started by Evolve, Mar 10, 2011.

  1. Evolve

    Evolve Newbie

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    Hello all. I'm hoping someone here can help me out with this frustrating problem I seem to be having. I have read through the forums and tried just about everything to get my video card drivers to install but they just don't want to install for some reason.

    I have a Dell Studio XPS 1647 with a ATI 4670 video card. Whenever I try to install my drivers it goes through the process of installing them, and then at the end it says Install complete but with warnings. This is the warning it gives me.

    -UI
    03/10/11 00:27:50
    install






    Catalyst Control Center

    2010.0730.1014.16473
    150


    ATI Catalyst Install Manager

    3.0.782.0
    20


    ATI Display Driver

    8.753.5.0000
    90


    HDMI/DP Audio Driver

    7.11.0.7706
    1


    AVIVO

    11.6.0.50730
    3


    Microsoft Visual C++ 2008 SP1 Redistributable

    9.0.30729.4148
    7


    HydraVision

    4.2.174.0
    6


    AMD Drag and Drop Transcoding

    2.00.0000
    1




    ATI Catalyst Install Manager
    Succeed
    3.0.812.0
    20


    ATI Stream SDK v2 Developer
    Succeed
    2.3.0.0
    90







    Hardware information
    Existing packages
    Packages for install
    Packages for uninstall
    Other detected devices
    Error messages
    Name
    Manufacturer
    Chip type
    Device ID
    Other hardware
    Download packages
    Success
    Fail
    Vendor ID
    Class Code
    Revision ID
    Subsystem ID
    Subsystem vendor ID
    Catalyst™ Install Manager
    Installation Report
    Final Status:
    Version of Item:
    Size:
    Mbytes



    Now my device manager says the date as 7/30/2010 and the version as 8.753.5.0. I'm hoping someone can help me out here I would really appreciate it. Thank you all.
     
    Evolve, Mar 10, 2011
    #1
  2. temka-0622

    temka-0622 Notebook Guru

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    Hi, sorry for your problem...
    How did you acquire your installation files? If it is downloaded, from where(what source?? amd.com etc)?
    1.corrupted/bad files can be a real problem. try different sites/sources.
    2.Manufacturer may have caused it(amd drivers) to have modded for specific models. For Example my Sony VAIO has Radeon 5670 and it requires drivers from esupport.sony.com, which makes drivers from amd.com unusable. It is very bad idea, sony......
    3. try hardware diagnostics. i think dell has an app for it
    4.make sure ur pc is free of malware, viruses.
    Hope this helps!
    If it is not that serious, you can install original drivers.
    Good Luck!
     
    temka-0622, Mar 10, 2011
    #2
  3. Evolve

    Evolve Newbie

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    I have tried to download from multiple sites, and using Driver Sweeper to make sure all the leftover files were removed. Trying to use Safe Mode as well with no luck. I'm not sure exactly why they don't want to install. I wish I could figure it out, so I wouldn't be stuck with almost a year old driver.
     
    Evolve, Mar 12, 2011
    #3