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    New M1330 Wobble!?!

    Discussion in 'Dell XPS and Studio XPS' started by MPC, Jun 16, 2008.

  1. MPC

    MPC Notebook Consultant

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    I just got my new red m1330 and everything build quality wise is perfect except...

    it does no sit perfectly even when on a desk (yes the desk is flat)

    The corner under my left hand is barely off the table. It is fine when the battery is not it. Is there anything I can do? I"m worried dell might make it worse.
     
    MPC, Jun 16, 2008
    #1
  2. Greg

    Greg Notebook Nobel Laureate

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    The chassis is warped....can't easily be fixed. If you are unhappy with it, I suggest you return and reorder if they cannot give you a brand new exchange unit.
     
    Greg, Jun 16, 2008
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  3. MPC

    MPC Notebook Consultant

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    how would I go about redordering and making sure I get the same specs?

    How do I set up a return?
     
    MPC, Jun 16, 2008
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  4. jabbok

    jabbok Notebook Deity

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    you call Dell tell them the base is uneven you can request a replacement as the only way to get rid of the uneven base is to replace the bottom base but considering the notebook is new I would ask to have it replaced and it will be the same specs that you have ordered and you can keep the notebook until you get your replacement
     
    jabbok, Jun 16, 2008
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  5. MPC

    MPC Notebook Consultant

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    I mean which dell number to I call?
     
    MPC, Jun 16, 2008
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  6. nizzy1115

    nizzy1115 Notebook Prophet

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    You call tech support. Do we have to provide the number or can you navigate to dell.com safely?
     
    nizzy1115, Jun 16, 2008
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  7. Nessnet

    Nessnet Notebook Consultant

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    Dirty little secret - it CAN easily be fixed.

    Determine which corner is not making contact with the desk top.

    Grasp machine firmly (lid closed) and twist the chassis in the opposite direction. You may have to do this a couple of times. Be careful of the display - you are twisting the chassis, not the display..

    I've done this a few times now - all my 1330s are perfect (now)...
     
    Nessnet, Jun 16, 2008
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  8. MPC

    MPC Notebook Consultant

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    is it better to do this with the lid closed as opposed to open?
     
    MPC, Jun 16, 2008
    #8