The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    New Studio XPS 16 dent in leather

    Discussion in 'Dell XPS and Studio XPS' started by sweety811, Jun 23, 2010.

  1. sweety811

    sweety811 Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    The leather accent has a dent, is this normal? Could it be damaged? The leather where the dent is uneven. Should I contact dell and find out about getting a replacement?
     
    sweety811, Jun 23, 2010
    #1
  2. entrance002

    entrance002 Notebook Consultant

    Reputations:
    2
    Messages:
    207
    Likes Received:
    0
    Trophy Points:
    30
    Not normal, there should be no dents. However, if you angle the laptop with specific lighting, you may see symmetrical 'impressions' on either side, about 1 cm long at most, and that is normal. Otherwise, there should be no obvious dent upon simple inspection.
     
    entrance002, Jun 23, 2010
    #2
  3. Cin'

    Cin' Anathema

    Reputations:
    14,217
    Messages:
    15,406
    Likes Received:
    87
    Trophy Points:
    466
    No...not normal...the grain should be smooth. Yes, contact Support and have them replace it. :)

    Cin...
     
    Cin', Jun 23, 2010
    #3