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    New charger can't be recognized and doesn't charge the battery

    Discussion in 'Dell XPS and Studio XPS' started by cross3131, Oct 5, 2010.

  1. cross3131

    cross3131 Notebook Enthusiast

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    my original Dell adapter was broken so i got a new one.This adapter works but there is warning everytime i turn on my Studio XPS 1640 that says "your adapter type can't be recognised and the battery wont be charged"
    As i said my laptop works fine but due to not recognising the new adapter , battery can't be charged.
    I'm waiting for your help
    Thank u
     
    cross3131, Oct 5, 2010
    #1
  2. jkyle

    jkyle Notebook Enthusiast

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    It is a Dell adapter or a 3rd party one? check the model # in back and we should be able to tell for sure. I have seen 3rd party adapters that have that same issue.
     
    jkyle, Oct 5, 2010
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  3. cross3131

    cross3131 Notebook Enthusiast

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    it is 3rd party adapter.There is no dell logo
     
    cross3131, Oct 5, 2010
    #3
  4. Razor2

    Razor2 Notebook Deity

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    Do you get this only when booting, or also in Windows?
     
    Razor2, Oct 6, 2010
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  5. cross3131

    cross3131 Notebook Enthusiast

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    only while booting.I just want my battery to be charged.My laptop works fine
     
    cross3131, Oct 6, 2010
    #5
  6. Razor2

    Razor2 Notebook Deity

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    The charger is not 100% compatible with the notebook or partly damaged, as the notebook can't communicate with the charger. This means that you need a new one.
     
    Razor2, Oct 6, 2010
    #6