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    No bluetooth 1645

    Discussion in 'Dell XPS and Studio XPS' started by bac5.2, Mar 28, 2010.

  1. bac5.2

    bac5.2 Notebook Consultant

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    All of the sudden, bluetooth stopped working on my laptop.

    I installed the Dell driver when I first got the computer and everything was going fine. I was listening to music through some blue-tooth headphones this morning, when suddenly they unpaired.

    Now, the BT light is on on the front of the computer, but the icon disappeared from the task bar. I tried reinstalling the driver, but got hung up when it asked to turn on blue-tooth with wireless button. The button doesn't do anything for turning on/off bluetooth that I can tell.

    So now I'm stuck.

    In Device Manager, there is no bluetooth 370 card. But I do have errors in the USB category and the "other devices" category.

    Any help would be really appreciated!

    [​IMG]
     
    bac5.2, Mar 28, 2010
    #1
  2. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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    Do you have a bluetooth icon on you F3 key if so , hold down Fn and F3 to turn bluetooth on, then device manger will spot it.
     
    Tinderbox (UK), Mar 28, 2010
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  3. Joel

    Joel coffeecoffeecoffeecoffee

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    Maybe the Bluetooth card has come out, or it may even be faulty.
     
    Joel, Mar 28, 2010
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  4. JKleiss

    JKleiss Notebook Evangelist

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    the missing base system devices are the ricoh card reader. Download the drivers from the dell site, if the ones for your 1645/1647 dont work, try the ones for the 1640
     
    JKleiss, Mar 28, 2010
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  5. bac5.2

    bac5.2 Notebook Consultant

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    Thanks! I downloaded them last night and ran them. I guess that didn't work.

    My F3 key has the battery on it. I don't have any "bluetooth" key on the keyboard.
     
    bac5.2, Mar 28, 2010
    #5
  6. JKleiss

    JKleiss Notebook Evangelist

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    right click battery/power symbol bottom right on taskbar, click windows mobility centre and check if bluetooth is enabled there
     
    JKleiss, Mar 28, 2010
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  7. bac5.2

    bac5.2 Notebook Consultant

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    And now, suddenly, everything seems to be working again. Not after everything freaked out, froze, and required a hard-restart.
     
    bac5.2, Mar 28, 2010
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  8. bac5.2

    bac5.2 Notebook Consultant

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    And now it has suddenly stopped working.

    My headphones (Motorola S805's) also won't stay paired for more than 45 minutes. What gives?
     
    bac5.2, Mar 28, 2010
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  9. Asherek

    Asherek Notebook Consultant

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    The only thing I can suggest, if you haven't tried already, is finding the Bluetooth device under Device Manager, and ensuring that the checkbox for "Allow the computer to turn off this device to save power" isn't checked under the Power Management tab for the device.
     
    Asherek, Mar 28, 2010
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  10. bac5.2

    bac5.2 Notebook Consultant

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    And bluetooth is back after I booted up this morning.

    When it disappears, bluetooth is unavailable under Device Manager. It becomes like the computer doesn't have bluetooth capability.
     
    bac5.2, Mar 29, 2010
    #10