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    OPTIARC AD-7640A DVD/RW Drive Doesn't Take Driver Update

    Discussion in 'Dell XPS and Studio XPS' started by mmukalian, Feb 16, 2009.

  1. mmukalian

    mmukalian Notebook Geek

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    Hey folks, my DVD drive is non-functional, so I downloaded the recent driver for it from the Dell site (8/19/2008, DJ06, A02). When I tried running it I got an error stating "You don't have administrator right to process or No device is recognized". Which is weird as I'm the local admin on the machine.

    Dell XPS M1530 Vista Ultimate 64-bit.

    Thoughts folks?

    - Michael
     
    mmukalian, Feb 16, 2009
    #1
  2. bogdi1988

    bogdi1988 Notebook Guru

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    right click, run as adiministrator... even though u are admin, the UAC kicks in and does not let the appplication run.
     
    bogdi1988, Feb 17, 2009
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  3. mmukalian

    mmukalian Notebook Geek

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    Nada...same deal...it's very frustrating...any other ideas?
     
    mmukalian, Feb 17, 2009
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  4. bogdi1988

    bogdi1988 Notebook Guru

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    bogdi1988, Feb 17, 2009
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  5. mmukalian

    mmukalian Notebook Geek

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    Resolved...apparently there was a registry issue with something that I installed (according to the Dell rep). He sent me a .ZIP file with the corrected registry values (CDGone.zip). Double-clicking the CDGone.reg file (contained in the .ZIP) added the relevant information to the registry, and all's good now.

    - M
     
    mmukalian, Feb 17, 2009
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  6. Bbeens

    Bbeens Newbie

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    Mmukalian-

    I am having the same issues you report. I would very much like to avoid calling dell support if possible. Would you be willing to send me the .zip file you received. Or if you know what registry settings were changed I could manual run the fix.

    thanks,

    Bryan
     
    Bbeens, Feb 18, 2009
    #6
  7. bogdi1988

    bogdi1988 Notebook Guru

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    bogdi1988, Feb 18, 2009
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