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    Obtaining OS disks from Dell and starting from scratch

    Discussion in 'Dell XPS and Studio XPS' started by Highbeta, Mar 31, 2011.

  1. Highbeta

    Highbeta Newbie

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    Greetings from Vancouver everyone :)

    I am about to pull the pin on a 702x to replace my ancient Inspiron 9300, which is finally showing signs of giving up the ghost. When I bought my current laptop years ago, it wasn't too difficult to obtain an OS disk to do a fresh install; all I had to do was call up Dell and whine for about 2 minutes that my IT guy wiped my machine and I needed to start over. Of course the story wasn't true, but I didn't want to hear their stupid suggestion that I burn myself a recovery disk from the existing pre-installed OS.

    What manner have you all used to obtain a fresh W7 disk from Dell? The clueless fellow with whom I chatted seemed to think that they were not available, even if I were willing to pay some nominal cost.

    If I am paying for a bloody Windows license, I want the Windows disk, not Dell's version of the OS, along with whatever bloated garbage they think is also required. Does anyone feel the same?

    Please share your experiences, I am hoping to order within the next couple of days!

    Cheers
     
    Highbeta, Mar 31, 2011
    #1
  2. Lithus

    Lithus NBR Janitor

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    Lithus, Mar 31, 2011
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  3. deerchaser

    deerchaser Notebook Consultant

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    They will send you the OS disk, just call or do the on-line chat. It is clean windows.
     
    deerchaser, Mar 31, 2011
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  4. falcon64

    falcon64 Notebook Consultant

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    This. I completed this form and Dell shipped them out the next day, no charge. They were received the following day.
     
    falcon64, Apr 1, 2011
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  5. Highbeta

    Highbeta Newbie

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    Thanks for the input everyone, definitely appreciated!

    Cheers
     
    Highbeta, Apr 1, 2011
    #5