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    Odd Entry in Device Manager

    Discussion in 'Dell XPS and Studio XPS' started by Carbo, Jan 28, 2011.

  1. Carbo

    Carbo Notebook Consultant

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    XPS 15, running Windows 7 Pro.
    Machine is running perfectly fine. But when I go into Device Manager>Other Devices, I see three listings with the yellow exclamation for Base System Device. The strange thing is these listings don't always appear. :confused: If I reboot, they may very well not be there when the machine loads.
    What is this referring to? And why three listings?
    Thank you.
     
    Carbo, Jan 28, 2011
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  2. phatphree

    phatphree Notebook Guru

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    Look at the drivers and properties, there is usually SOME info. Click on the item and look in Details and report back.

    For example, I have one, and inside it says ACPI/SMO8800--so it's some kind of ACPI device I just don't have a driver for (hope that's not bad in my case).

    See what is in yours.
     
    phatphree, Jan 28, 2011
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  3. SimoxTav

    SimoxTav Notebook Evangelist

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    I think is the card reader (all the three so do this process for everyone). Get the package at

    J-MICRON drivers & utilitaires

    below in the section called "JMB38X Flash Media Controller"

    and install it using the browse method in the device manager :)
     
    SimoxTav, Jan 28, 2011
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  4. Carbo

    Carbo Notebook Consultant

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    Of course, I just booted up the machine and this time, as sometimes happens for some reason, the listings didn't appear. I'll try again and get back with that info.
     
    Carbo, Jan 28, 2011
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  5. SimoxTav

    SimoxTav Notebook Evangelist

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    Insert a Card in the slot, if the list reappear is probably that (u don't get known devices untile u insert one card in the slot (at list the first time)
     
    SimoxTav, Jan 28, 2011
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  6. Carbo

    Carbo Notebook Consultant

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    What kind of card are you referring to?
     
    Carbo, Jan 28, 2011
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  7. SimoxTav

    SimoxTav Notebook Evangelist

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    SD Card (maybe a xD or MMC works as well). Usually the base system devices refer to those readers :)
     
    SimoxTav, Jan 28, 2011
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  8. Carbo

    Carbo Notebook Consultant

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    The error messages are back.
    First Base System Device location states PCI bus 7, device 0, function 0.
    Second one is PCI bus 7, device 0, function 3.
    And the third one says PCI bus 7, device 0, function 4.

    Does any of that mean anything to anyone?
     
    Carbo, Jan 28, 2011
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  9. Carbo

    Carbo Notebook Consultant

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    SimoxTa, I did insert an SD card. The laptop picked it up just fine, and all three error messages in Device Manager remained.
     
    Carbo, Jan 28, 2011
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  10. ikjadoon

    ikjadoon Notebook Deity

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    "Base system device" sounds a bit like chipset drivers...tried reinstalling those?

    Nothing in my Device Manager showed up us PCI bus 7 (had 0,11, 9, 5, and a few others). I didn't check everything in System Devices, but mostly everything in there is chipset, anyway.

    I would try reinstalling your chipset drivers (uninstall old first!).

    ~Ibrahim~
     
    ikjadoon, Jan 28, 2011
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  11. SimoxTav

    SimoxTav Notebook Evangelist

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    Have u tried anyway to use the package linked above with those 3 devices? I had the same three voices on my XPS 15 and they were definitely referring to the card reader (BTW Usually SD Cards are readable even without drivers just FYI, so keep it in mind :) ) The worst can happen is " it's the wrong driver, u can't install it" error if they're not the right ones :D
     
    SimoxTav, Jan 29, 2011
    #11