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    Overheating? Video card problems

    Discussion in 'Dell XPS and Studio XPS' started by seracht, Oct 14, 2008.

  1. seracht

    seracht Notebook Guru

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    I have a XPS 1330 with the following specs: T7500, 3GB, 8400M GS. Recently, I tried playing games like Lord of the rings online, warhammer online and City of Heroes. Problems I had with these cards was that the game would initially start at 40-50 fps (Regardless of settings) and then within a minute or two, drop down to 8-13 fps and become unplayable.

    I got RivaTuner installed and when I checked temperatures, the card was running at 104 - 110 C (when the game was on) and idling at 75-80 C. Anyone know what's up? My laptop should be able to handle these games on low-medium at a constant 40 fps.

    If I call Dell, what should I ask to get replaced?

    Thanks
     
  2. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

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    Tell them the GPU is heating up beyond limits and the over all temp' are way too high. Ask them specifically for a replacement of the mobo.. else if u send it back, most probably you would end up with a refurb... And its possible that u might get a replacement falling within the extended limited GPU issue warranty...
     
  3. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

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    Because AFAIK, the GPU is soldered onto the mobo in these models... correct me if I am wrong.

    And whats your frickin problem anyways? I have been seeing your posts in many threads around here, today and if you are so smart, and if you think people here in NBR are so dumb and stupid, then the exit door is on the top right, last entry on the dark blue bar!!!
     
  4. seracht

    seracht Notebook Guru

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    I had this laptop since January, but I sent it in May-ish and got the motherboard replaced. I upgraded to A12 and I can hear the fan running all the time, but it still hits a really high temperature. No idea, what's going on.

    I also called Dell. The technician almost refused to give me a motherboard replacement and suggested I start with replacing the heatsink. Figured, I might as well do that, and if the problem persists I am going to call again and request a motherboard then.

    Thankfully I have 3 year complete care....so I am not that worried...

    @X3lectric: how do I run diagnostics on the fan?
    @fonduekid: aren't all video cards attached to the motherboards on laptops at least? So, if your video card is fried, you have to replace the entire motherboard?
     
  5. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

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    I don't know if *all* laptop' are designed that way, but with the XPS models, this is what I saw, read, learnt, understood...