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    Photoshop cc slow load

    Discussion in 'Dell XPS and Studio XPS' started by Aitor, Mar 9, 2016.

  1. Aitor

    Aitor Newbie

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    Hello all!

    Whenever I load Photoshop cc in my XPS 9550 it takes forever, and even more in battery.
    Also, by default Photoshop identifies the onboard video card. I've changed to the nvidia card but the loading time is even worse.

    Is someone experiencing the same problem?

    Thanks in advace!!
     
    Aitor, Mar 9, 2016
    #1
  2. Woodking

    Woodking Notebook Evangelist

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    What specification machine do you have Aitor, i5/i7 memory and hard drives - are you running the 32gb/1tb combo?
     
    Woodking, Mar 9, 2016
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  3. Aitor

    Aitor Newbie

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    I've got de i7, 512 SSD, 16gb and 4k display
    Photoshop is the only app besides Office that I have installed.
     
    Aitor, Mar 9, 2016
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  4. Woodking

    Woodking Notebook Evangelist

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    Ok that rules out the slow drive & low ram then. Are you starting it in 64 bit mode? The 32 bit version can only use a small amount of ram compared to 64 bit. Try and increase performance by giving Edit/Preferences/Performance and increase the memory its allowed to use.

    Hope this helps.
     
    Woodking, Mar 9, 2016
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  5. Aitor

    Aitor Newbie

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    Thank you very myuch Woodking!!
    I'm using the 64 bit version, but I'll give it a try... let's see what happends :)
     
    Aitor, Mar 9, 2016
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  6. GoNz0

    GoNz0 Notebook Virtuoso

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    cc takes 4 seconds to open and a further 4 until I can click anything.
     
    GoNz0, Mar 9, 2016
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  7. lalalulu57

    lalalulu57 Notebook Enthusiast

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    This is interesting! PS CC starts in 8 seconds or so and is ready for work.
    But it doesn't recognize or activate the nvidia on its own.
    Then i opened lightroom, which works with the nvidia and opened the picture in PS via LR and it worked! (everything on battery)
    Very strange...

    BUT you can say the nvidia driver to use the card for PS

    Screenshot 2016-03-09 21.47.59.jpg
    Screenshot 2016-03-09 22.05.40.jpg
     
    Last edited: Mar 9, 2016
    lalalulu57, Mar 9, 2016
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  8. GoNz0

    GoNz0 Notebook Virtuoso

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    Did you tell Nvidia CP to use the Nvidia GPU as by default it doesn't
     
    GoNz0, Mar 9, 2016
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  9. lalalulu57

    lalalulu57 Notebook Enthusiast

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    No, i use the standard settings
    So single open PS -> no nvidia
    Open LR and transfer 1 picture to PS -> nvidia active in PS
     
    lalalulu57, Mar 10, 2016
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  10. Aitor

    Aitor Newbie

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    Definitely not my case... Photoshop CC loads in about 5 seconds, but afterwards it takes around 30 seconds to be responsive. Also, when I'm in battery, it takes even much longer.
     
    Aitor, Mar 10, 2016
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  11. lalalulu57

    lalalulu57 Notebook Enthusiast

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    Sounds really bad, we have the exactly same configuration. what does your christal disk benchmark say?
    Did you change something in your config of the system?
     
    lalalulu57, Mar 10, 2016
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  12. GoNz0

    GoNz0 Notebook Virtuoso

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    Anti virus?
     
    GoNz0, Mar 10, 2016
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  13. AM Radio

    AM Radio Notebook Evangelist

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    loads to workspace in under 5 seconds, responsive after another 4-5

    PS only detects Intel(R) HD Graphics 530, with no option for nvidia.
     
    AM Radio, Mar 10, 2016
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  14. GoNz0

    GoNz0 Notebook Virtuoso

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    You have to set it in nvidia control panel not photoshop.
     
    GoNz0, Mar 10, 2016
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    AM Radio likes this.
  15. AM Radio

    AM Radio Notebook Evangelist

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    OMG, all this time i've been using integrated, and didn't know!!

    thanks!!
     
    AM Radio, Mar 10, 2016
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    GoNz0 likes this.