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    Plugged in, not charging

    Discussion in 'Dell XPS and Studio XPS' started by seoulless, Dec 19, 2012.

  1. seoulless

    seoulless Notebook Guru

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    I'm using one of those hong kong made OEM ac adapters for my Dell XPS 1647. It was charging my computer fine for a year or so, but now it has stopped charging the battery (though the adapter still works). How do I know if this is a problem with the adapter or my computer?
     
    seoulless, Dec 19, 2012
    #1
  2. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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    How old is the battery?

    John
     
    Tinderbox (UK), Dec 19, 2012
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  3. seoulless

    seoulless Notebook Guru

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    battery is new - doesn't work on any batteries.
     
    seoulless, Dec 19, 2012
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  4. Commander Wolf

    Commander Wolf can i haz broadwell?

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    Buy a new adapter. Buy a genuine one.

    I assume you are getting the "AC adapter not recognized" error?
     
    Commander Wolf, Dec 19, 2012
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  5. h3nG

    h3nG Notebook Consultant

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    I've been unfortunate enough to experience this with just about every Dell laptop I've owned. The problem is likely with the charger. There is also a possibility your motherboard power plug is disconnected/shorted/bad. Inspect the power socket and see if there is wiggling or looseness. Buy a new equivalent charger from Amazon (check the reviews) and try it out. Go from there.

    Also: I have never owned a Dell Charger that lasted longer than the laptop. Most of the failures occurred around 2-3 years. My L502X failed recently after 1.5 year.
     
    h3nG, Dec 19, 2012
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  6. seoulless

    seoulless Notebook Guru

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    The power socket is definitely wiggling. So it's probably the motherboard power plug? What are my options from here?
     
    seoulless, Dec 20, 2012
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  7. h3nG

    h3nG Notebook Consultant

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    h3nG, Dec 20, 2012
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  8. Commander Wolf

    Commander Wolf can i haz broadwell?

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    This.

    If you have another Dell laptop with which you can test your current charger, that's worth looking into as well.
     
    Commander Wolf, Dec 20, 2012
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  9. seoulless

    seoulless Notebook Guru

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    Good point - I don't but will ask around.
     
    seoulless, Dec 21, 2012
    #9