Plz help me !!!

hi everybody !!!

I'm vietnamese and my english is so bad but i have a problem with my dell XPS M1530 and i think somebody here could help me to solve

I'v bought an XPS m1530 month ago.My laptop include windows vista but i did'nt feel comfortable with this OS so i format HDD and reinstall windows XP

I use Acronis true disk to format and create 2 partition : one for windows xp and one for data .

But now i want to use Windows vista and i use recovery partition of dell.but it's not working.

That's is my problem , who can help me ??? thanks all !!!

 

Sounds like the recovery partition was deleted when you installed XP. If so, its gone and you wont be able to access it to reinstall vista.

If your system did not ship with a OS reinstall DVD, fill out this form...

https://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form

I used this for my old M1710 and they were shipped out Next Business Day via DHL. Give it a shot...

 

thanks !!

But my recovery partition still on HDD and I have OS reinstall DVD.But my problem is i want to use recovery partition

 

Ok, take a look at this KB and follow the instructions. If you still are unable to reinstall, I suggest giving Tech Support a ring...

http://support.dell.com/support/topics/global.aspx/support/dsn/document?c=us&l=en&s=gen&docid=3E48AE3870775D64E040A68F5B2877D4

Start by clicking on the 3rd Green Bar option "Help me restore my computer to its original configuration"

 

Using Dell Factory Image Restore in Windows Vista

1 Turn on the computer.


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2 As the computer starts, press <F8> on the keyboard until the Advanced Boot Options menu appears on the screen.

Note:
You must press <F8> before the Windows logo appears on the screen. If you press <F8> after the Windows logo appears on the screen, the Advanced Boot Options menu will not appear on the screen. If you do not see the Advanced Boot Options menu, restart the computer, and then repeat this step until you see the menu on the screen.


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3 Press the <Down Arrow> on the keyboard to select Repair Your Computer on the Advanced Boot Options menu, and then press <Enter>.


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4 Specify the language settings that you want, and then click Next.


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5 Log in as a user who has administrative credentials, and then click OK.


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6 Click Dell Factory Image Restore.


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7 In the Dell Factory Image Restore window, click Next.


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8 Click to select the Yes, reformat hard drive and restore system software to factory condition check box.


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9 Click Next.
The computer is restored to the default factory configuration.


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10 When the restore operation is completed, click Finish to restart the computer.

The software is now installed as it was when the computer was first received.

I do all this step but in #8 it's have error but i didn't see anything

 

And some time my laptop has this error



I don't know what is this , i'm so worry about it

Anybody could help me

 

Somebody help me please (

 

Nobody help me

 

Help me please

 

Try reinstalling video card driver

 

I chatted with dell support last night but the issue was not resolve

May be it's a hardware problem

 

just keep in mind if you install xp you will lose your tech support from dell they wont support xp on a computer shipped with vista