The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Purchased m1330 from Dell US Outlet, got a Spanish Version!

    Discussion in 'Dell XPS and Studio XPS' started by pathens, Aug 27, 2008.

  1. pathens

    pathens Notebook Enthusiast NBR Reviewer

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    I just got my m1330 in the mail, turned it on, and got a spanish version! The keyboard and Vista home premium are spanish version. I called US tech support and they said they could not service it because the service tag was under the latin america domain. Called latin america and they said I need to talk to US customer care. US customer care says return the computer, we will not provide you with a english vesion of vista.

    No where in the computer description does it say that I was going to get a spanish version computer! Now i've wasted at least 5-10 hours with this crap and they don't even acknowledge their fault. I'm pretty pissed. This ever happen to anyone?
     
    pathens, Aug 27, 2008
    #1
  2. atbnet

    atbnet Notebook Prophet

    Reputations:
    5,868
    Messages:
    5,889
    Likes Received:
    2
    Trophy Points:
    206
    Hasn't happened to me, but I would think it would be easier for them to just send you the Vista DVD instead of having you return the thing. Have they offered an exchange for this?
     
    atbnet, Aug 27, 2008
    #2
  3. phaaam

    phaaam Notebook Consultant

    Reputations:
    1
    Messages:
    138
    Likes Received:
    0
    Trophy Points:
    30
    I got mine off the Dell Canada website, so no problems here. I think you could have just gotten the M1330 off the US site with a coupon, save you tons of trouble.
     
    phaaam, Aug 27, 2008
    #3
  4. MexicanSnake

    MexicanSnake I'm back!

    Reputations:
    872
    Messages:
    1,244
    Likes Received:
    0
    Trophy Points:
    55
    Lol then learn spanish(not true :p)jk.

    **** is a hard situation... maybe reinstalling vista...
    Well its like me, I got an english US version but I want it in english instead of spanish.
     
    MexicanSnake, Aug 27, 2008
    #4
  5. millermagic

    millermagic Rockin the pinktop

    Reputations:
    330
    Messages:
    1,742
    Likes Received:
    0
    Trophy Points:
    55
    Is the BIOS in spanish too? If the BIOS wasn't in english it could probably be easily fixed by sending out a new Vista DVD and keyboard.
     
    millermagic, Aug 27, 2008
    #5