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    Question about XPS Support

    Discussion in 'Dell XPS and Studio XPS' started by EclipseRydr, Jun 14, 2009.

  1. EclipseRydr

    EclipseRydr Notebook Consultant

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    I have a Dell XPS 410 Desktop, but have since purchasing it, upgraded the hard drive and video card, my question is... if I have Dell fix an issue related to the DVD drive or video card, will they even bother fixing it since it is not OEM equipment from the time I ordered it?

    Thanks in advance
     
    EclipseRydr, Jun 14, 2009
    #1
  2. Mastershroom

    Mastershroom wat

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    Unless you purchased the parts from Dell, they will not be obligated to fix it since they only cover parts from your original configuration, or upgrade parts bought from Dell themselves.
     
    Mastershroom, Jun 14, 2009
    #2
  3. paper_wastage

    paper_wastage Beat this 7x7x7 Cube

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    this is a laptop forum, so you won't get the best answer here....

    i guess if there is something wrong with the dvd drive or the video card and the same problem appears with the default dvd drive or video card, you could call dell up(provided you still have warranty, and you still have the default parts)

    keep the original parts... dell can't stop you from upgrading, but just keep them in case
     
    paper_wastage, Jun 14, 2009
    #3
  4. Cin'

    Cin' Anathema

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    Go to this forum for the best answers to your question regarding your desktop:

    Desktopreview.com:
    http://forum.desktopreview.com/


    Cin ;) :)
     
    Cin', Jun 14, 2009
    #4