Greetings,
This is my first post here although I have been lurking for awhile now. My Dell XPS Studio 16 (1645) is only about 6 months old. Specs:
Win 7 Pro 64
i7 Q720
8GB RAM
Bios A9
upgraded power cord
ATI HD4670 video
Recently, I have had issues with the random restart problem (the weird kernel error 41 error). I first tried to restore to the factory image, only to find there wasn't one on the recovery partition. (when I first got my Dell, i royally fubar'd the HDD and had to get a new one sent in and replaced) I decided to just remove that and do a complete format of the drive and reinstalled all the drivers manually (an in the Dell recommended order). This doesn't seem to be the issue since I still get random restarts. I have tried the method mentioned in a thread from this site about disabling the IDT Audio driver and that hasn't helped.
One thing I have noticed, is that this issue seems to only occur whenever I have a removable drive of some sort attached. Whether it be an portable drive or a USB flash drive. I was wondering if anyone knew of any possible reasons for this. Perhaps a different driver for the USB controllers or whether it is just a happy accident. I was just curious if anyone had any ideas before I called Dell and started complaining.
Speaking of Dell, My warranty will be expiring in a few months and I was thinking about extending it, seeing as how this was a pretty expensive notebook and isn't even paid off yet. Has anyone done this and is it worth the money?
The other problem I am having is with my Logitech wireless mouse. It loses connectivity to the receiver every once in a while, forcing me to restart in order to repair it. i have the latest drivers from Logitech installed and it appears to occur to whichever of my mice are connected. (I have 3 Logitech wireless mice, all 3 are different models)
I have disabled the power save options in my Power Profile as well as in Bios. Any thoughts?
Thanks for taking the time to read all of this.
Random restarts and other questions
Discussion in 'Dell XPS and Studio XPS' started by rollerchicken, Oct 21, 2010.