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    Received a replacement motherboard L502x.. HELP

    Discussion in 'Dell XPS and Studio XPS' started by xxbadboys93, Apr 6, 2011.

  1. xxbadboys93

    xxbadboys93 Notebook Deity

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    Hey guys received a replacement motherboard for my dell xps l502x. I installed it and everything. When i boot it up there is nothing on the screen and the fan just stays on.

    What could i have done wrong.

    Also when the motherboard died yesterday is it possible that it killed the screen?
     
    xxbadboys93, Apr 6, 2011
    #1
  2. falcon64

    falcon64 Notebook Consultant

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    maybe the display isn't hooked up properly? Do you get any video when connected to an external monitor?
     
    falcon64, Apr 6, 2011
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  3. xxbadboys93

    xxbadboys93 Notebook Deity

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    I got no bios screen thefore even if the internal lcd screen did work, i wouldnt be able to see the bios screen or windows until i get to the login page
     
    xxbadboys93, Apr 6, 2011
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  4. falcon64

    falcon64 Notebook Consultant

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    Not sure what BIOS has to do with an external display?

    From your description, it sounds like the laptop may be booting normally but your display may not be functioning (whether defective or just not connected). If you have an external display, connect it and use the Fn+F1 key combo to enable it. You don't need to do anything in BIOS.
     
    falcon64, Apr 6, 2011
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  5. NoSlow5oh

    NoSlow5oh Notebook Evangelist

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    The screen is a UPnP device and will be detected by the bios. You shouldn't need to do anything special to get it to work. Sounds like the motherboard isn't the only thing bad. I'd call dell.
     
    NoSlow5oh, Apr 6, 2011
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  6. xxbadboys93

    xxbadboys93 Notebook Deity

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    I called dell and there giving me a brand new one. He said it will take 15 calendar days.And they will expediate it.

    how long you think it take for me to get it
     
    xxbadboys93, Apr 6, 2011
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  7. NoSlow5oh

    NoSlow5oh Notebook Evangelist

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    You never know. Could be here in a week. If you have anything saved on that hdd, I'd take it out and clone it or copy all the files you need before returning it.
     
    NoSlow5oh, Apr 7, 2011
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  8. falcon64

    falcon64 Notebook Consultant

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    I dunno how long it will take, but I do hope you have better luck with this one!
     
    falcon64, Apr 7, 2011
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  9. Falco152

    Falco152 Notebook Demon

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    Depending whats offered in your warranty, ie dell rapid depot, is usually either 2-15 days.
    Onsite is generally a day.

    Used it once, and satisfied :)
     
    Falco152, Apr 7, 2011
    #9