The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Reinstalling Dell Software: Where Do I Get It?

    Discussion in 'Dell XPS and Studio XPS' started by Carbo, Jan 12, 2011.

  1. Carbo

    Carbo Notebook Consultant

    Reputations:
    0
    Messages:
    239
    Likes Received:
    4
    Trophy Points:
    31
    I have a new XPS 15 that I did a clean install of Windows 7 Pro. Now I want to find the Webcam Central software and when I go to the link provided here in a few other threads, I can't get past the "Examining your computer please wait. . ." page. The circle icon spins round and round but never goes on to the next page.
    Any suggestions?
     
    Carbo, Jan 12, 2011
    #1
  2. Tsunade_Hime

    Tsunade_Hime such bacon. wow

    Reputations:
    5,413
    Messages:
    10,711
    Likes Received:
    1,204
    Trophy Points:
    581
    Go to support.dell.com and punch in your service tag located on bottom of your laptop and download corresponding software there.
     
    Tsunade_Hime, Jan 12, 2011
    #2
  3. erick_e

    erick_e Notebook Geek

    Reputations:
    11
    Messages:
    76
    Likes Received:
    5
    Trophy Points:
    16
    You can log into Dell's support website, and click "my software" or use the link below to my dell downloads

    Sign in to Dell My Account

    [​IMG]
     
    erick_e, Jan 12, 2011
    #3
  4. compwiz0620

    compwiz0620 Notebook Evangelist

    Reputations:
    43
    Messages:
    454
    Likes Received:
    0
    Trophy Points:
    30
    My Dell Downloads
     
    compwiz0620, Jan 12, 2011
    #4
  5. shinji257

    shinji257 Notebook Deity

    Reputations:
    243
    Messages:
    1,041
    Likes Received:
    8
    Trophy Points:
    56
    If anything that came with your laptop is not listed there you can always ask Dell for reinstallation media. You don't need to make up a story either. Just ask and they will usually send them to you. I made a request for a replacement drivers and applications disc and they also sent me a copy of the reinstallation media for both PowerDVD 9.6 (BluRay) and Roxio CD/DVD Burning 10.3. Note the latter I did not order with my laptop. I had opted out of the option but I got it none the less.

    Oh and I now have a spare Windows 7 Home Premium disc. :p
     
    shinji257, Jan 12, 2011
    #5
  6. compwiz0620

    compwiz0620 Notebook Evangelist

    Reputations:
    43
    Messages:
    454
    Likes Received:
    0
    Trophy Points:
    30
    Ahh now that I'm actually doing it myself, I see you are in the right place. Mine keeps spinning in the same place.
     
    compwiz0620, Jan 12, 2011
    #6