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    Sales guy tried to sell me on Studio 15, went XPS instead

    Discussion in 'Dell XPS and Studio XPS' started by stillresonance, Aug 31, 2008.

  1. stillresonance

    stillresonance Notebook Enthusiast

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    Hey just registered on the forum, I placed an order for a M1530 today. I had an order in for an XPS yesterday but I decided to make a change to the config to get the better vid card. When I was talking to the sales guy today he seemed to be working pretty hard to steer me towards a Studio 15 with similar specs for $70 less, but I just felt better about the XPS config I came up with. Tell me how I did :

    223-5877 1 XPS M1530, Intel Core 2 Duo Processor T9300 (2.5GHz/800MHzFSB, 6M L2 Cache)
    313-6441 1 Midnight Blue Casing With Microsatin Finish XPS M1530
    311-7823 1 4GB, DDR2, 667MHz 2 Dimm, for XPS M1530
    320-6693 1 15.4 inch Wide Screen WXGA+ TrueLife LED LCD with Camera for XPS M1530
    320-6082 1 256MB NVIDIA GeForce 8600M GT
    341-6815 1 250G 7200RPM SATA Hard Drive
    310-9764 1 DELL RESOURCE DVD,BACK-UP, XPSM1530
    420-5769 1 Internet Search and Portal
    420-6436 1 Vista, PC-Restore, Dim/Insp
    420-8566 1 Microsoft Windows Vista SP1 Home Premium Edition, English
    420-7590 1 Media Direct 3.5
    463-2282 1 Dell Owners Manual installed on your system,click on icon after system set-up to access
    420-9100 1 Dell Dock Consumer
    420-7622 1 DELL SUPPORT CENTER 2.0
    420-7468 1 ADOBE ACROBAT READER 8.1 DIM/INSP
    313-5820 1 8X DVD+/-RW Slot Load Drive for XPSM1530
    420-8183 1 Roxio Creator DE 10
    313-5014 1 Integrated Sound Blaster Audigy
    430-2449 1 Intel 4965AGN Wireless-N Mini-card
    410-1839 1 McAfee Security 9.0, 3-Year Subscription
    312-0638 1 56 WHr 6-cell Lithium Ion P Primary Battery, for XPS M1530
    412-0148 1 No Internet Service Provider Requested
    412-1397 1 No Productivity Software requested
    950-7447 1 4 Year Limited Warranty
    980-9943 1 Type 15- Third Party At HomeService with Nights and Weekends, 24x7 Technical Support,3 Year Extended
    984-2360 1 Type 15- Third Party At Home Service with Nights and Week ends, 24x7 Technical Support, Initial Year
    412-0359 1 Soft Contracts - Qualxserve
    902-2483 1 Warranty Support,3 Year Extended
    960-8710 1 Warranty Support,Initial Year
    464-5099 1 $70 Promo Dell Gift Card Card Card to arrive 6-8 weeks afterpurchase Redeem before 1 year expiration. dell.com/giftcard
    988-5617 1 Dell Hardware Warranty PlusOnsite Service, Initial Year
    988-5618 1 Dell Hardware Warranty PlusOnsite Service, Extended Year(s)
    900-9987 1 Standard On-Site Installation Declined
    412-0358 1 Soft Contracts - Consumer Complete Care
    960-9189 1 CompleteCare Accidental DamageProtection, Inspiron, 4 Year
    991-1169 1 Bund. LoJack Theft Recovery - 4 Year DHS
    420-8654 1 LoJack Theft Recovery Softwarefor Laptops, 4 Year
    988-0099 1 To activate your online backupaccount, go to Start, Programs, DataSafe Online
    988-7707 1 2GB DATASAFE ONLINE 1.1 FOR SDO/DIM/INS/XPS
    420-9518 1 DATASAFE ONLINE 1.1 2GB FOR DIM/INS/XPS
    313-5206 1 DELL WRLS 5720 EVDO, Verizon Dell Wireless 5720 EVDO Mini Card for Verizon
    430-2566 1 Dell Wirless 355 Bluetooth Module (2.0+EDR)
    467-2337 1 Finger Print Reader XPS M1530
    310-8628 1 You have chosen a Windows Vista Premium System
    310-9348 1 Intel Centrino Core Duo Processor
    320-6807 1 15.4 inch Blue Wide Screen WX+ LED TrueLife LCD with 2.0 MP Camera for XPS M1530
    420-7715 1 Camera Software XPS M1530 2.0MP
    410-1196 1 Adobe Pepe,English

    For $1736 before tax
     
  2. dmacfour

    dmacfour Are you aware...

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    Did you use a coupon? I'm pretty sure there is a 30% of coupon right now (or 25%?).
     
  3. stillresonance

    stillresonance Notebook Enthusiast

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    Got eppbuy discount through work. Can that be combined with a coupon?
    I'll be getting the $70 gift card with the extended accident protection.
     
  4. CBCstillmatic

    CBCstillmatic Notebook Enthusiast

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    Yeah I would try the 30% code from the dell coupons section cause I got the same configuration as you but with a Blu-ray drive($400), 9 cell battery($169), and 320GB HDD 7200rpm and my total with shipping is $1,527.41. The 30% code is the only dicount I used unless I got another dicount for my Dell preffered account? But my order looks like this

    1 223-5877 XPS M1530, Intel Core 2 Duo Processor T9300 (2.5GHz/800MHzFSB, 6M L2 Cache) $1407.75
    1 313-6441 Midnight Blue Casing With Microsatin Finish XPS M1530 $0.00
    1 311-7823 4GB, DDR2, 667MHz 2 Dimm, for XPS M1530 $0.00
    1 320-6693 15.4 inch Wide Screen WXGA+ TrueLife LED LCD with Camera for XPS M1530 $0.00
    1 320-6082 256MB NVIDIA GeForce 8600M GT $0.00
    1 341-7083 320GB 7200RPM Hard Drive with Free Fall Sensor, Seagate Casey,M1530 $0.00
    1 310-9764 DELL RESOURCE DVD,BACK-UP, XPSM1530 $0.00
    1 420-5769 Internet Search and Portal $0.00
    1 420-6436 Vista, PC-Restore, Dim/Insp $0.00
    1 420-8566 Microsoft Windows Vista SP1 Home Premium Edition, English $0.00
    1 420-7590 Media Direct 3.5 $0.00
    1 463-2282 Dell Owners Manual installed on your system,click on icon after system set-up to access $0.00
    1 420-9100 Dell Dock Consumer $0.00
    1 420-7622 DELL SUPPORT CENTER 2.0 $0.00
    1 420-7468 ADOBE ACROBAT READER 8.1 DIM/INSP $0.00
    1 467-4814 2X BluRay Drive $0.00
    1 420-7759 Media Direct for Blu-Ray $0.00
    1 420-8164 Roxio Creator 10 Premiere Blu-Ray $0.00
    1 313-5014 Integrated Sound Blaster Audigy $0.00
    1 430-2449 Intel 4965AGN Wireless-N Mini-card $0.00
    1 410-1839 McAfee Security 9.0, 3-Year Subscription $0.00
    1 312-0639 85 WHr 9-cell Lithium Ion Primary Battery, for XPS M1530 $0.00
    1 412-0148 No Internet Service Provider Requested $0.00
    1 412-1397 No Productivity Software requested $0.00
    1 412-0359 Soft Contracts - Qualxserve $0.00
    1 464-5099 $70 Promo Dell Gift Card Card Card to arrive 6-8 weeks afterpurchase Redeem before 1 year expiration. dell.com/giftcard $0.00
    1 902-2483 Warranty Support,3 Year Extended $0.00
    1 950-7447 4 Year Limited Warranty $0.00
    1 960-8710 Warranty Support,Initial Year $0.00
    1 988-5618 Dell Hardware Warranty PlusOnsite Service, Extended Year(s) $0.00
    1 980-9943 Type 15- Third Party At HomeService with Nights and Weekends, 24x7 Technical Support,3 Year Extended $0.00
    1 988-5617 Dell Hardware Warranty PlusOnsite Service, Initial Year $0.00
    1 984-2360 Type 15- Third Party At Home Service with Nights and Week ends, 24x7 Technical Support, Initial Year $0.00
    1 412-0358 Soft Contracts - Consumer Complete Care $0.00
    1 960-9189 CompleteCare Accidental DamageProtection, Inspiron, 4 Year $0.00
    1 991-1169 Bund. LoJack Theft Recovery - 4 Year DHS $19.75
    1 420-8654 LoJack Theft Recovery Softwarefor Laptops, 4 Year $0.00
    1 330-0171 S and P Drop-in-Box Marcom forDHS Notebooks $0.00
    1 467-2337 Finger Print Reader XPS M1530 $0.00
    1 310-5408 Free Recycling Kit $0.00
    1 467-5470 Staples Coupon Book worth over$350 in coupons included with your new Dell System $0.00
    1 320-6807 15.4 inch Blue Wide Screen WX+ LED TrueLife LCD with 2.0 MP Camera for XPS M1530 $0.00
    1 420-7715 Camera Software XPS M1530 2.0MP $0.00
    1 310-9348 Intel Centrino Core Duo Processor $0.00
    1 310-8628 You have chosen a Windows Vista Premium System $0.00
    1 420-7091 DataSafe Online Dim/Ins/XPS $0.00
    1 420-7092 DataSafe Online Dim/Ins/XPS 1YR-FREE $0.00
    1 987-4817 Insp Datasafe 3GB,1YR(Incl in price),DHS $0.00
    1 988-0099 To activate your online backupaccount, go to Start, Programs, DataSafe Online $0.00
    1 464-6772 Introductory Pricing-One Time Offer $0.00

    --------------------------------------------------------------------------------

    Order shipped email signup



    View My Orders

    Sub-Total : $1427.50
    Tax : $99.91
    Order Total : $1527.41
     
  5. stillresonance

    stillresonance Notebook Enthusiast

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    Well that kinda sucks, I missed the 25% coupon before it expired. I tried running through a config with the current 20% coupon but putting that on kills the instant savings they have going on now actually making it more expensive.

    That's a helluva deal on your build, don't know what I'm missing to get similar.
     
  6. CBCstillmatic

    CBCstillmatic Notebook Enthusiast

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    Call Dell and tell them you want to change the order. Thats what I did and sales Rep took the 30% off on top of the already Dell dicounted price. When I did it my self on the comp to see how much I would save, the comp took away the Dell discounts aswell and only applied the 30% off. So I was very shocked(In a good way) when he gave me my price.

    Heres my story...the short version...lol

    http://forum.notebookreview.com/showthread.php?t=187778&page=213

    Scroll down till you see my post
     
  7. stillresonance

    stillresonance Notebook Enthusiast

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    read your post that is still a crazy deal, I'd be jumping up and down as well. I'll have to call and see what I can work out. I'll have to wait my original order clears off my dell credit account before I can re-order though. Regardless though I can't wait till I get my new system, it's gonna be sweet.
     
  8. CBCstillmatic

    CBCstillmatic Notebook Enthusiast

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    No, actually when you call to change, the Rep will cancel your current order and reset your Dell account to full spending(assuming there is nothing else on it) right away then help you place your new order. Tell them you have a 30% off coupon code and he will rebuild your system to what you had then apply the 30% off. Now at this point he'll give you a price and you'll know weather it came off the original price or the discounted one. Too bad I couldn't just give you the Rep I had and hope he makes the same mistake twice, if it infact was a mistake. I was actually stupid enought to question it, only cause I was sure something was missing for it to be that cheap, but he said every configuration is different.

    Depends on which configuration you start with before you even customize. I started with the $1,099 one then upgraded everything and somethings were already automatically upgraded. When I tried to use one of the already higher priced configurations, the component selections were all different. Example: the $1,099 one automatically had the 4MB but on the Higher ones its 3MB and 4MB is an upgrade. They also had different HDD selections. The lower came with a 320GB 5400rpm but the higher one came with a 250GB 5400rpm and the 320GB was an upgrade. This is how he explained it and also said different components and combinations of different components can also add new discounts or promotions.

    If he gives you a really low new price then you'll know your in good shape. You can either keep the new low price or add any upgrades you wanted. The worst that can happen is the price goes back to where it is now but you'll atleast have some upgrades.

    Hope any of this info helps and I wish you luck. Give em' a call. I'm sure it was a mistake and I was lucky, but it doesn't hurt to try!!
     
  9. Pontine Caudalis

    Pontine Caudalis Notebook Guru

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    Don't even worry about EPP or whatever coupon. Just call and cancel your order and cite CBC's order item for item and his price. If it doesn't work with 1 salesperson, call another one. Eventually, you'll be able to match CBC's configuration and price. Good luck.
     
  10. Cin'

    Cin' Anathema

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    Hey there,

    If your going to cancel and order again...Make sure that the amount is credited and cleared off your account at 100%.....Get confirmation and actually talk to DFS to make sure that it was. :)

    When I had to cancel my original order for my 1530 and reorder, it was cancelled on the phone with the Rep, and cleared out. However, the amount was still showing up for some reason! So, when my order was going into production, it got bounced back ~ because my account was not credited the right way! :eek:

    You want to make sure you have no potential *hold-ups* on your new order! :cool:

    And, good luck to you! Be prepared to be *more than happy, once you get your lappy* ;) :)


    Cin ;) :)
     
  11. stillresonance

    stillresonance Notebook Enthusiast

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    Well tried calling the sales rep back, he said that the coupon code is only applicable to the full retail price and replaces the instant savings, and that it can't be combined with the employee purchase program discount. I noticed that when you go to the regular page it shows different configs for the m1530 than when you go to the eppbuy page. I think CBC's sales guy must have made a mistake. I was happy with my buld and price so if I can't get any better deal than what I have it'll be OK.

    Still can't wait to get my system though. I'm looking to run photoshop and lightroom on it, which should be faster than my current desktop.
     
  12. I♥RAM

    I♥RAM Notebook Deity

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    You have some really extensive protection on order! But I have no clue why you're paying 100 something dollars for that Verizon card. Also, don't pay $250 for a HD upgrade to 250GB, you can buy a much better HD off NewEgg for cheaper. Besides, the base 160GB should be plenty, ask yourself if you need 90GB extra RIGHT NOW? You can probably buy dirt cheap and 7200RPM drives at NewEgg around holidays, so why pay for it now?

    Here's the configuration you can do, if you cancel right now:

    Intel® Core™ 2 Duo Processor T9300
    Genuine Windows Vista® Home Premium Edition SP1
    Midnight Blue
    4GB Shared Dual Channel DDR2 SDRAM at 667MHz (2 Dimms)
    High Resolution, glossy widescreen 15.4 inch LED LCD (1440x900) & 2.0 M
    256MB NVIDIA® GeForce® 8600M GT
    160GB 5400rpm SATA Hard Drive
    Integrated Sound Blaster Audigy HD Software Edition
    Get $70 Dell Gift Card with 4Yr InHome Service after Remote Diagnosis
    Add Accidental Damage and LoJack Theft Protection to 4Yr Warr.
    Finger Print Reader XPS M1530

    Same as yours, but $1,485.40 before taxes, using coupon code JD2BSBJQDWF?4L and buying through Dell Home, not EPP - use the M1530 that starts @ $999 and work your way up to ~$2000 and apply this 30% coupon. I'm ashamed of you, cancel that order immediately and use this coupon while it lasts! You can even add on your useless little quirks here and there with this big discount. Or even do what CBC did if his config comes with the warranties/sound you want. Either way, the coupon saves you around $300. Maybe that's chump change to you, but that's moola to me!

    :D
     
  13. stillresonance

    stillresonance Notebook Enthusiast

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    Okay after looking at the numbers a little more what I see is that with the EPP (12%) and the instant discount on some configs I'm getting the same as using the 30% coupon through home sales.

    So the big difference comes down to the specs, and it is a good point about getting the cheaper hard drive and then changing it out later for cheap. I'll have to think about that. The verizon card I don't see a need for now but that could change in the future.

    I appreciate everyone's input, thanks.
     
  14. stillresonance

    stillresonance Notebook Enthusiast

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    Oh and back to my original post. What does everyone think of the Studio compared to the XPS? Even though you could spec out a studio laptop close to the XPS for a little bit cheaper (plus they were going to throw in a Flip video camera) I liked the XPS better for its design and materials. The MediaDirect sounded like a cool feature too.