All the rave reviews I've read for the XPS 13 made me want to buy one. But when I look at consumer level feedback like this forum and elsewhere, I see a lot of owners posting about similar problems ... and Dell support doesn't always get rave reviews.
Am I taking a risk if I buy one of these? Are there widespread problems with them?
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Buy it. You'll be fine. Make sure you have a warranty.
You can't estimate failure rates by reading forum posts, because the only people who post are people that have problems. If the failure rate is 2%, you'll find people from that 2% that might come and complain of problems. But you won't find 98 other people coming here saying:
Works as expected
Works as expected
Works as expected
Works as expected
Works as expected
... Etc.
So don't worry, you'll be fine. But the laptop, and enjoy it.
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Should I Buy XPS 13 9340 with QHD Screen? Reports of Problems Have Me Worried ...
Discussion in 'Dell XPS and Studio XPS' started by haints, Sep 28, 2016.