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    Should I contact tech support?

    Discussion in 'Dell XPS and Studio XPS' started by bassflow, Jul 23, 2009.

  1. bassflow

    bassflow Notebook Evangelist

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    I'm looking at my new SXPS 16 and on the right side of the glossy lid it looks like they didn't finish glossing it or it jammed up. Also when I run my hand over it it feels rough compared to the glossy rest of the lid. Also you can only see it at angles not looking straight down. Should I contact support?
     
    bassflow, Jul 23, 2009
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  2. Breece

    Breece Notebook Consultant

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    Well if it bothers you then yes...I am not sure though they actually have to do anything because the laptop does what its supposed to?
     
    Breece, Jul 23, 2009
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  3. Cin'

    Cin' Anathema

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    If this is bothersome, and it will be a continued *annoyance/and or hindrance* for you, then yes...contact Dell and see what they will do for you. ;)

    Cin...
     
    Cin', Jul 24, 2009
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  4. mhatrey

    mhatrey Notebook Geek

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    Go Go Go...

    Since its kind of manufacturing defect, you should . You paid for a complete "shiny" thing. May be Dell can offer you complimentary things ;) if not replacement
     
    mhatrey, Jul 24, 2009
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