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    Should I own up to Dell?

    Discussion in 'Dell XPS and Studio XPS' started by Mart-XPS, Nov 7, 2008.

  1. Mart-XPS

    Mart-XPS Notebook Geek

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    Hi Guys

    I have a fault call to XPS support to swap out my grainy/dark monitor. All booked for next Monday but the guy call and said the monitor they were bringing out was a WSXGA+ and I said yes fine, at work and busy so wasn't listening too hard but now I realised that I have a 1440 x 900 not a 1680 x 1050

    Do I call them back and correct it or keep silent?

    My work 15.4 is 1680 x 1050 and I like that resolution...
     
  2. talin

    talin Notebook Prophet

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    Do whatever you feel is the right thing. :) I would personally call them and see if it's a mistake or not. It could be that's all they have available at the moment.
     
  3. Mart-XPS

    Mart-XPS Notebook Geek

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    Well my eldest stood on the laptop whilst the top was down this week as I left it on the floor in the bedroom like a idiot.... both edges are dark now... in all app's so I will carry on and get it changed I think... I have 3 years extended XPS support :)