The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Sound driver problem on the M1710

    Discussion in 'Dell XPS and Studio XPS' started by oblongeater, Oct 11, 2007.

  1. oblongeater

    oblongeater Notebook Enthusiast

    Reputations:
    0
    Messages:
    15
    Likes Received:
    0
    Trophy Points:
    5
    Hello,

    just formatted my laptop and am having trouble installing the sound driver. The driver CD is in a different city, so I downloaded the Sigmatel driver from Dell's site. Everytime I run it gives me a "kb835221.exe has encountered an error etc" message, but the installation appears to continue. After reboot I get an "this application won't work on this system" error.

    I tried to download the driver off a different site but still get the same errors.

    Anyone had a similar problem? Any advice?

    Thanks
     
    oblongeater, Oct 11, 2007
    #1
  2. oblongeater

    oblongeater Notebook Enthusiast

    Reputations:
    0
    Messages:
    15
    Likes Received:
    0
    Trophy Points:
    5
    oblongeater, Oct 11, 2007
    #2
  3. chelet

    chelet Notebook Deity

    Reputations:
    170
    Messages:
    1,501
    Likes Received:
    0
    Trophy Points:
    55
    Thanks for the link.
     
    chelet, Oct 11, 2007
    #3
  4. Mana Cerace

    Mana Cerace Notebook Consultant

    Reputations:
    26
    Messages:
    168
    Likes Received:
    19
    Trophy Points:
    31
    Hey, I have the exact same problem as you. I found that page too during my research, but I tried to download and run KB835221.exe and the error is still there.

    Can you please tell me what did you do? Did you solve the problem with the second .exe? Thanks

    EDIT: Ok, I found a solution, too. Not with this fix, but through the driver of conexant modem. That was the problem, now the audio works fine.
     
    Mana Cerace, Nov 17, 2007
    #4