The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Still ....freezing and blackout XPS 1645.. What to do ?

    Discussion in 'Dell XPS and Studio XPS' started by Khurram, Mar 25, 2010.

  1. Khurram

    Khurram Notebook Enthusiast

    Reputations:
    0
    Messages:
    33
    Likes Received:
    0
    Trophy Points:
    15
    Hello,
    I installed windows 7 using the provided dvd on XPS 1645. Installed all the drivers followed the installation order released on dell site.

    Received new 130 W adapter and also upgraded BIOS to A08. But after all this hassale and procedure my problem is still there. When ever I am playing any movie using Cyberlink the screen is freezing and all this ended up to a force shutdown.

    Please please I need help how to fix this issue. I am unable to play Youtube movies or cant use even cyberlink to watch movies.


    Will look forward to hear from experienced ppl

    Thanks and regards.
     
    Khurram, Mar 25, 2010
    #1
  2. JKleiss

    JKleiss Notebook Evangelist

    Reputations:
    261
    Messages:
    660
    Likes Received:
    0
    Trophy Points:
    30
    I think this is a known problem, uninstal creative audio fx. If that doesn't work try updating flash player
     
    JKleiss, Mar 25, 2010
    #2
  3. Khurram

    Khurram Notebook Enthusiast

    Reputations:
    0
    Messages:
    33
    Likes Received:
    0
    Trophy Points:
    15
    JKleiss,
    Can you guide me that how to uninstall Creative Audio Fx. I could't find anything like that in AddRemove Programs.

    Thanks for the help...
     
    Khurram, Mar 25, 2010
    #3
  4. JKleiss

    JKleiss Notebook Evangelist

    Reputations:
    261
    Messages:
    660
    Likes Received:
    0
    Trophy Points:
    30
    Maybe first try updating cyberlink powerdvd. Open powerdvd dx from the start menu without a disc in the drive, should have online update option on bottom left
     
    JKleiss, Mar 25, 2010
    #4
  5. Khurram

    Khurram Notebook Enthusiast

    Reputations:
    0
    Messages:
    33
    Likes Received:
    0
    Trophy Points:
    15
    dear I am using the latest/updated version of PowerDVD. Its not a problem with only power dvd. When I am using KMPlayer...it is also getting crazy .....
     
    Khurram, Mar 25, 2010
    #5
  6. nk290

    nk290 Notebook Consultant

    Reputations:
    16
    Messages:
    242
    Likes Received:
    0
    Trophy Points:
    30
    I would uninstall Creative if I were you. I was having lock-ups every few days, and since uninstalling Creative, I have had none. It is in Add/Remove Programs and is listed as: Sound Blaster X-Fi MB. It is not worth the trouble.
     
    nk290, Mar 25, 2010
    #6
  7. dixie1

    dixie1 Notebook Guru

    Reputations:
    0
    Messages:
    58
    Likes Received:
    0
    Trophy Points:
    15
    i have studio dell xps 1340. i have the same issue....

    always freeze at watching video....
    sometimes at random process.

    anyone know this issue ??

    if i uninstall the video driver. there is no freeze again... even at watching video.

    thx
     
    dixie1, Mar 25, 2010
    #7
  8. EntityX

    EntityX Notebook Evangelist

    Reputations:
    42
    Messages:
    522
    Likes Received:
    0
    Trophy Points:
    30
    Does this issue happen only when using cyberlink? Have you tried other programs, i.e. vlc, wmp etc.
     
    EntityX, Mar 25, 2010
    #8
  9. Khurram

    Khurram Notebook Enthusiast

    Reputations:
    0
    Messages:
    33
    Likes Received:
    0
    Trophy Points:
    15
    Dear I could't find any entry of Sound Blaster X-FI MB in my Add Remove Programs.

    No it is not must. Sometimes cyberlink plays the move but while watching the movie if you press the hot key for fast forward or maximize or minimize the screen it messes up everything and I have to shut it down and sometimes TheKMPLayer plays the movies but again the final solution is force shutdown.

    By the way I also noticed another thing. that after installing the windows in my Device Manager there is an entry called Other Devices appearing and under that entry there are 2 drives missing called Base System Devices. Can you please guide me what type of device drivers it is looking.
     
    Khurram, Mar 26, 2010
    #9
  10. JKleiss

    JKleiss Notebook Evangelist

    Reputations:
    261
    Messages:
    660
    Likes Received:
    0
    Trophy Points:
    30
    Missing drivers are for the ricoh card reader, if the ones from the dell drivers site for your 1645 dont work then try the one for the 1640
     
    JKleiss, Mar 26, 2010
    #10
  11. jeffyen

    jeffyen Notebook Guru

    Reputations:
    0
    Messages:
    65
    Likes Received:
    0
    Trophy Points:
    15
    Khurram, I have the same problems with powerdvd when I first reinstalled Win7. I forgot how I solved it, but it should be about getting new video drivers.

    Uninstall all your drivers, and reboot.
    Then go here and download this driver.

    http://forum.notebookreview.com/showthread.php?t=458035
     
    jeffyen, Mar 26, 2010
    #11
  12. Khurram

    Khurram Notebook Enthusiast

    Reputations:
    0
    Messages:
    33
    Likes Received:
    0
    Trophy Points:
    15
    Thanks Jeffyen and everybody on this forum. You ppl rock. Yes I am able to fix my problem. Yesterday I followed
    Code: 
    http://forum.notebookreview.com/showthread.php?t=458035
    and this topic fixed my video freezing problem. Thanks alot fellows. Since I updated the new driver I am enjoying movies.

    Once again. Thanksssssssssssssssssssssssssss alot..........
     
    Khurram, Mar 27, 2010
    #12