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    Studio XPS 16 'Dell' Logo

    Discussion in 'Dell XPS and Studio XPS' started by silverfx, May 19, 2009.

  1. silverfx

    silverfx Notebook Enthusiast

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    Hi, does anyone know if the Dell logo on the Studio XPS 16 lid is the same size as the XPS M series logos? The logo on my Studio XPS started to peel and a part of the 'E' actually broke off in the 4th day of ownership... I spoke to Dell and they want to replace the entire screen (!!) but I'm not sure if I want to deal with the hassle. I can get a relacement logo for the XPS M series but I'm not sure if it's the same size.

    Thanks
     
    silverfx, May 19, 2009
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  2. uh60james

    uh60james Notebook Geek

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    Wow, are you serious! On the M1530 it is recessed in, I don't see how it could easily break off. Either you have some bad luck or the logo is of a different design.
     
    uh60james, May 19, 2009
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  3. Luke1708

    Luke1708 Notebook Virtuoso NBR Reviewer

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    this your still under warranty. Just get it exchanged for better peace of mind.
     
    Luke1708, May 19, 2009
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  4. silverfx

    silverfx Notebook Enthusiast

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    The logo is slightly recessed. I think the glue was faulty because it just started to peel away. When I kept trying to push the 'E' back into place, a piece just fell off.

    Anyway, after I declined a screen replacement, they offered me a replacement laptop. We'll see how it goes.

    Thanks.
     
    silverfx, May 19, 2009
    #4
  5. uh60james

    uh60james Notebook Geek

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    Do you have in-home service? I would just let them replace it if you do. Actually that depends on what screen you have now because you may run the risk of getting a grainy screen as a replacement.
     
    uh60james, May 19, 2009
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  6. gage006

    gage006 Notebook Geek

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    Same thing happened to my m1330, they wanted to replace the screen too but I got them to just send me a replacement back cover. The 2nd one hasn't fallen off and it's been a year now.
     
    gage006, May 19, 2009
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  7. silverfx

    silverfx Notebook Enthusiast

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    I have the 1080 RGB screen and 2yr in home, but the laptop is only a week old and my Blu Ray drive seems a bit loud, so I just opted for a replacement. Hopefully I will get a good replacement.
     
    silverfx, May 19, 2009
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  8. uh60james

    uh60james Notebook Geek

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    I hope your replacement is flawless. The Blu Ray drives are pretty loud on these things anyway (assuming the 2 computers share the same drive) but perhaps yours was louder than normal! Good luck!
     
    uh60james, May 20, 2009
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  9. Excelsior

    Excelsior Notebook Enthusiast

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    I too have a Studio XPS16. After gently wiping the cover with the Dell provided cloth the end of the middle section of the E in Dell broke off and become lodged under the cloth unbenknownst to me. I wiped the cover back and forth a few times and to my horror saw scratches in my cover and discovered the metal flake of the "e" end. Seems the logo is nothing more than a thin lettering that will easily flake or lift off. Dell's initial response was that it was not covered. I did nothing wrong. I explained to them this is a DESIGN DEFECT. We'll see what they do. My 2001 Inspirion 9300 has been dropped and is well used yet the logo remains in tact!
     
    Excelsior, Sep 17, 2009
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  10. ViperGTS

    ViperGTS Notebook Evangelist

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    On my new XPS16 the last "L" in Dell fell off the first day, after gently wiping it with a mocrofiber cloth. I stuck it back on and it's held but they are just cheap letters barely glued on.
     
    ViperGTS, Sep 18, 2009
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  11. mark.carline

    mark.carline Notebook Consultant

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    ditto! - the middle line in my E on my DELL has come off. I am not sure if its worth the hasstle to get it replaced
     
    mark.carline, Sep 20, 2009
    #11