Studio XPS 16 Won't boot. Hard Drive Beeps.

Brand new machine. Was working fine. When I turn the machine on it freezes on the dell splash screen about 60% threw. When the hard drive is out the computer boot fine. (obviously no OS though). The hard drive is also making a beeping noise. Dell said they would send me a new hard drive, but I want to know what caused this as of yesterday when I received it I did a diagnostics and the hard drive was in perfect condition. These things happened today could they have caused it?

1) Laptop did not go to sleep in my backpack and was totally on for about 15min. (Overheat?)

2) Windows froze today and I had to hold down the power button to turn it off.

3) I had used another Dell power supply to power my machine as I did not have the regular cord, but it worked while attached and this problem did not happen till around 30-40min later after it had been unplugged.

Opinions. Thoughts. Anything?

 

One time during an update I had to turn off my computer and it ended up not being able to boot up because a bit was out of place or something. Ended up having to do a defrag via the bios. Not sure if that could of happened during number 2 or not. I've manually turned off windows before w/o incident except for the one time. Were you downloading an update?

 

No I was not downloading an update. Plus if I was doing something major would that not have just only corrupted vista? Why kill the drive?

 

Is the drive dead if you reach 60% through boot up?

 

Well if the drive is attached I can't boot and also the drive is beeping. If thats not dead I don't know what is.

(and if its not then how would i fix that....)

 

I ended up sending the drive to Dell and they sent me a replacement.

 

Same thing happened to me last night. My week old XPS 16 system with 500GB 7200RPM Seagate Hard Drive, freezes half way through, I could tell the hard drive was dying because the system was slowing down. I ran the Dell Diagnostics, got error code 2000-0151 Failed DST. The hard drive was dead, after I rebooted that's when it was frozen and no go, I am furious. I am returning this laptop.

 

I love it when people are returning the laptop to Dell over a part that they have no quality control over, such as a Seagate drive. Good luck with your next laptop.

 

Normally, I wouldn't care and would get just the part but with my laptop I have owned it less than a week and have nothing but problems with it. The speakers didn't even work when I received it. The wire was spliced by improper placement inside the laptop case and was shorting out with the ground of the laptop chassis. I do not want another headache with this machine, I just want to start over and look past it.

 

That makes more sense and a good reason to return the laptop.