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    Studio XPS 16 keyboard issues

    Discussion in 'Dell XPS and Studio XPS' started by eorgero, Feb 2, 2012.

  1. eorgero

    eorgero Newbie

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    Hello all!

    I bought my laptop in February of 2010, and the same 8 keys on the keyboard (the 6, the 7, the y, the u, the h, the j, the n, and the m keys) have consistently gone out for the past 2 years. Running diagnositcs, doing system restores and replacing my keyboard has never fixed the problem permanently. It only fixes the keys for as short as a week or as long as 3 months. The Dell Tech Team has replaced my keyboard 4 times already and is scheduled to replace it again next week.

    My warranty expires tomorrow, but I'm worried that my keyboard will break again. I paid for a 2 year warranty, but no one has ever done anything to fix my computer permanently.

    Any advice and tips welcome!

    Thanks in advance!
     
    eorgero, Feb 2, 2012
    #1