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    Studio XPS exposed high voltage on the chassis?

    Discussion in 'Dell XPS and Studio XPS' started by nobb, Jul 4, 2010.

  1. nobb

    nobb Notebook Consultant

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    Dont know if anyone else has noticed this, but when I place the underside of my arm (the sensitive part) to the front edge of my Studio XPS 13 I feel a big tingle sensation. Only happens when the laptop is plugged in. I tried to measure this with a multimeter but cant find anything.

    Anyone else get this?
     
  2. Lechium

    Lechium Newbie

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    I actually have been getting this for a couple of weeks now. I'd call Dell, but I'm not gonna be around where my warranty is valid for a while. I'm actually getting a bit of shock from my ear buds as well. Probably not safe to use them.

    btw, I'm using a SXPS 13 as well.
     
  3. namaiki

    namaiki "basically rocks" Super Moderator

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    Is your AC adaptor grounded?
     
  4. nobb

    nobb Notebook Consultant

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    Yup the AC adapter is plugged into a power strip which is grounded. Strangely, you can only feel this if you use a sensitive part of your body such as the underside of your arms and perhaps the palms of your hands.

    I wonder if SXPS 16 users notice this problem as well?
     
  5. gpig

    gpig Notebook Deity

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    My XPS 1645 has problems but this is not one of them :cool:
     
  6. Lechium

    Lechium Newbie

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    Yep, my adapter is grounded as well. as an extra, I'm actually experiencing the same thing with 2 different adapters. One is Dell's 90W adapter supplied with the laptop (which is now not working), and the other one is a universal adapter that I've just bought yesterday.
     
  7. URPradhan

    URPradhan Notebook Deity

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    How many such more problems exist on SXPS ??? I wonder still people are buying this model :D
     
  8. mrhohoha

    mrhohoha Notebook Geek

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    Weirdly, I had this issue too - while touching the bottom of the laptop or the aluminium accents around the sides. This used to happen at home (when my feet were touching the bare ground - however, doesn't happen if I'm wearing shoes or have a rug under my feet). But never happened at college. I guess it has something to do with bad grounding.
     
  9. TheRocketmac

    TheRocketmac Notebook Geek

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    My MacBook Pro 15.4" and my work's HP Elitebook 8530w does the same thing to me...
     
  10. E.D.U.

    E.D.U. Notebook Deity

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    When I had my m1530 I got that electrical-tingle sensation all the time. I don't know exactly what it was, but it came from the brushed aluminum palm rest areas (I think the metal was aluminum). There might just be some electrical current being conducted by the aluminum, idk. I always felt like that wasn't a good thing but strangely I never complained about it. I don't think it should have been happening, though I never get it on my SXPS 16.
     
  11. nobb

    nobb Notebook Consultant

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    Hmm it must be from the inverter or something. They are usually grounded to the chassis but Im guessing between the chassis ground and actual earth ground (in your house), an electric potential is being made somewhere.
     
  12. Significa

    Significa Notebook Consultant

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    Old topic but I'm getting this issue with my 1647 and its incredibly uncomfortable to type like this. Anyone gotten this resolved?
     
  13. stealthspawn

    stealthspawn Newbie

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    Yup I get the "shock"! on my Dell SXPS. Sucks cause I jsut got this, this week! But I'm sending it back soon. What other problem are the SXPS having?
     
  14. funky monk

    funky monk Notebook Deity

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    It's probably just static from rubbing on the palm rest.
     
  15. ChaosSpear

    ChaosSpear Notebook Consultant

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    I have a 1330, but never had this problem on my aluminum palmrest. So I don't think its just static, although I am not certain. But it seems like it could be a slight charge build up when grounding the system? If anyone has an anti-static band from upgrading ram or something, would it work sticking it on? That could be a quick test.
     
  16. funky monk

    funky monk Notebook Deity

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    In you had aluminium palm rests then you wouldn't get static. Static usually only builds up on plastics
     
  17. michom

    michom Notebook Guru

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    I have this problem but in my case the sockets are not grounded in my home country and the XPS uses me as a ground connector...