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    Stuio XPS 16 and warranty

    Discussion in 'Dell XPS and Studio XPS' started by URPradhan, Sep 16, 2009.

  1. URPradhan

    URPradhan Notebook Deity

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    Hi Friends

    I'm from India and my friend is coming to India from USA within a month. I'm asking my friend to place an online order in his name with USA address with "1yr remote diagnosis and In-home service" warranty. Then once the laptop delivered to his USA address, he will bring it to India.

    Now I want to ask the following couple of things...
    1. Will the warranty be valid in India ?
    2. Can I change the ownership from his name+USA address to my name+India address ?
    3. If the warranty will not be valid in India what else procedure you will suggest me to SAVE EXTRA $ ;)
     
    URPradhan, Sep 16, 2009
    #1
  2. ViperGTS

    ViperGTS Notebook Evangelist

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    Shouldn't you be asking Dell these questions?
     
    ViperGTS, Sep 17, 2009
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  3. Viper786

    Viper786 Notebook Consultant

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    I agree with the other Viper. You should ask Dell, but as far as I know, the warranty will not be covered outside of the US
     
    Viper786, Sep 17, 2009
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  4. scorpeeon

    scorpeeon Notebook Evangelist

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    i agree, u should ask from dell. i'm walking in similar shoes though, i bought it in the US then brought it to Europe, and before the purchase i made sure to have the warranty also in there. they said, i must choose minimum 3 yrs warranty to have an international warranty so i did choose it over the basic 2 yrs (the upgrade was $100) and i contacted the local support here, and they confirmed it's valid here too.
     
    scorpeeon, Sep 17, 2009
    #4
  5. URPradhan

    URPradhan Notebook Deity

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    Thank you. Meantime I had asked Dell through online chat, they said the same thing. For international warranty I HAVE TO buy minimum 3yrs warranty :(
     
    URPradhan, Sep 17, 2009
    #5