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    Stuttering/Drop-Out in Audio (XPS M1330)

    Discussion in 'Dell XPS and Studio XPS' started by traeni, Oct 23, 2008.

  1. traeni

    traeni Newbie

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    Well, Dell has done it again. Haven't had a Dell that would work straight out of the box. Any suggestions on what to do?

    My maximum latency can hit 90000 microseconds. Totally at my wits end. Oh, and this is 2 days out of the box.
     
    traeni, Oct 23, 2008
    #1
  2. TurboSL1

    TurboSL1 Notebook Consultant

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    Dude no offense but....what are you talking about?


    Latency in a game??


    Audio stuttering with what?? a DVD movie or a downloaded video??


    Details please
     
    TurboSL1, Oct 23, 2008
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  3. traeni

    traeni Newbie

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    Sorry bout that. Audio in video and mp3 playback. It's just out of the box, so haven't installed games and such.
     
    traeni, Oct 23, 2008
    #3
  4. TurboSL1

    TurboSL1 Notebook Consultant

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    oh ok....make sure that you have the right codec stuff

    I had problems with my old laptop and it was that I downloaded videos (like from Torrents) and the codecs where all out of whack...

    I had the "great" ability to see first the movie then hear audio 4 seconds later HAHA

    fun times


    BUT if your just popping in a DVD and your doing nothing but watching the DVD then yeah dude call Dell and slap them around a little bit
     
    TurboSL1, Oct 23, 2008
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  5. traeni

    traeni Newbie

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    Yea well. Called them already for a different issue regarding my LCD screen. It has developed a vertical line of dead pixels. Fantastic.

    And yes, all my codecs are in place. It might be a hardware fault, no idea what's wrong with it honestly.
     
    traeni, Oct 23, 2008
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  6. Cadium

    Cadium Notebook Guru

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    Sounds like a hardware problem, IMO. I'd call them and ask for a replacement if you're still within the 21-day period.
     
    Cadium, Oct 23, 2008
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  7. ShinyFalcon

    ShinyFalcon Notebook Consultant

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    Dedicated graphics?
     
    ShinyFalcon, Oct 23, 2008
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  8. JacksonDane

    JacksonDane Notebook Guru

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    A large amount of people are having this problem with the M1530 too, if you disable your wireless card it will go away... it's either the card itself, or the card interfering with the audio controller on the motherboard.... the DPC latency can get VERY high
     
    JacksonDane, Oct 23, 2008
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  9. traeni

    traeni Newbie

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    @Cadium
    It's a technical replacement for my m1210 which started smoking (long story, won't go into that now). I'll see how it goes, if they're unable to isolate the problem (tech is coming down today) I'm going to have to request for a replacement of my technical replacement.

    @ShinyFalcon
    Yea dedicated graphics. 8400GS

    @JacksonDane
    Well, just disabled my wireless card. Seems to lower the latency by nearly 90%, stable so far. Any comments on how to proceed?

    EDIT
    Woah. Switched the card off and switched it on again. Now it works fine. Not as dramatic a latency problem as compared to the past. But switching off the wireless card gives it way better latency than with it on. Anyone know why?
     
    traeni, Oct 24, 2008
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  10. JacksonDane

    JacksonDane Notebook Guru

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    Some people claim the amount of interference was reduced by disabling the wireless A band, I guess it helped me a little, I still get occasional problems. I don't think there is a permanent solution though :(
     
    JacksonDane, Oct 24, 2008
    #10