Hey everyone,
So I have a major issue, everything, and i mean everything lags but I don't understand what it could be since I've pretty much ruled out software but I was hoping someone would have an idea. When I right click on anything it takes at least 30 seconds for anything to pop up, typing anything in word or the internet(including this post) takes forever because i type it lags and then shows what i typed 15-20 seconds later, and all of my programs are useless, I use things like autocad, revit, and photoshop and it is impossible to do any work in them since when i click on something it takes 15-20 seconds to respond. Also gaming has the same exact issues, everything lags.
I have done everything software related; system restore, clean install of windows, and even with no drivers loaded, no updates applied nothing got better. I've done 4 more clean installs with varying installations of updates and drivers, several bios flashes as well using different bios versions, and every diagnostic I can think of but nothing has changed and all the scans have come up clean.
I have even replaced the mouse and keyboard thinking that it might be an issue, but that didn't work either. I am running the latest drivers and bios and have the 130 watt adapter, even used throttlestop for a bit to see if there was any throttling but there is none. I am stuck and would greatly appreciate any help or advice bc right now my laptop is as useful as a freakn brick.
XPS 1645: 8GB Memory: i7-Q840: ATI 5730: Windows 7 Home Prem.
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You'll probably hate this suggestion, but have you tried booting into Safe Mode just to see if the issue pops up there as well?
You say that you've done several clean installs of Windows, so I agree that this doesn't sound like it's a software issue. Even Safe Mode probably wouldn't help troubleshoot it, but I thought it wouldn't hurt to determine that it's a hardware issue.
You also said that you've replaced the keyboard and mouse. Do you mean an external USB keyboard and mouse? What about the 1645's own keyboard and touchpad - does the lagging persist with those as well?
Does your mouse movement have the same kind of lag? For example can you move your mouse around in a continuous circle without any lag? -
I did try an external mouse and keyboard with the laptop's harware disabled (usually use an external mouse) and no change but the replacement was of the laptops hardware....it was the only thing I could think of that would cause that issue. I can move my mouse in continuous circles while its thinking, for the most part anyways, but like I said I was hoping a replacement would fix it but it didnt. Thanks for the ideas though -
This sounds like it's something "on the inside". I couldn't tell you what it is, but that sounds like it's a hardware problem.
Are you still within the warranty period? Have you contacted Dell Support? -
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No worries. I just hope that Dell Support will be able to resolve the issue without giving you headaches.
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Sent from my GT-I9000 using Tapatalk 2 -
Here are my temps, again not that high right?
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Its the motherboard....replaced and works
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I would like to say thanks a lot to the people in this thread who make it possible for the video guide on thermal paste compound to be made available.
I bought the xps 1645, white color, thinking it was wonderful spec with intel core i7. After 6 months, still no problem. After almost a year, machine starts to shut down, lock up, black screen, blue screen, jammed, cannot even turn on, blinking audio lights etc... Even from the moment machine arrived, i cannot even install latest ATI video driver.
Then i tried the change thermal paste technique.
Installed ATI driver and catalyst without problems.
No more problems on lock up or whatever...
I want to know:
Is the thermal paste magic? :O -
Brendanmurphy Your Worst Nightmare
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I don't know if it's too late to reply to this thread.
I have this laptop model and it's causing me A LOT of problems.
Would appreciate it if you guys can help.
http://forum.notebookreview.com/del...-xps-1645-problems-need-help.html#post8857209 -
what kind of problems?
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I am having some serious problems with my Studio XPS 1645. I have the model that was sold at Costco in Canada a few years ago, 8GB, ATI 4670 GPU, etc. Well it's died on me for the second time since the first of the year. It beeps 6 times and fails to start up, the display doesn't turn on, but the backlight on the keys does come on.
It was still under the costco warranty when it broke the first time, so it wasn't a big deal to me, but that ended on August 1, and wouldn't you know it died on me less than 2 months after.
Is anyone familiar with what error 6 beeps corresponds to? I am assuming it's an issue with the GPU, but honestly I find it hard to believe that it's burned out all ready. I noticed the temperature was hot so I bought the biggest most powerful cooler I could find, and that really cut down on the temp. IF it is the GPU, I am assuming that to replace it requires replacing the MB as well?
Thanks in advance for the help! -
A cooler won't help you at this point, because it seems that if there is any damage it's been done.
If you're feeling adventurous, and since you have nothing to lose at this point, you could open up the laptop and check that the GPU is loose or some such. If you do, please make sure you also know how to apply thermal paste - it's not difficult, but if you haven't done it before it can seem a little b it daunting at first. There are lots of threads on Google that can help you with that, if you're not sure how it's done -
Hmmm I was thinking of selling my SXPS 1640 for a 1647 or 1645 (for the i5/i7). I don't have any issues with mine. Been working like a charm since 2009 :\ but I read a lot of ppl are having issues in general with the later 16XXs. I just feel the newer XPS models aren't as well built so I'm hesitant on buying another Dell. Just feels like the Studio XPS are still a step up in class / quality at least for me.
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I am thinking it's time to upgrade though, current contenders are the Asus U500 (UX51VX), Sony VAIO S 15 and the Razer Blade R2.
I'm genuinely leaning towards to the Razer, as I find 1920*1080 on the 15.6" screen of my 1645 a tad annoying/hard on the eye's after browsing for a while due to the small size of text (unless you zoom). -
Has anyone here tried installing any of the Gen 2 or Gen 3 CPUs? I have the i720QM and want to upgrade PAST the i920XM.
Here is the i920XM vs. the Intel i Gen 3:
Socket 989/rPGA989 (for motherboards supporting first generation of Core microprocessors, mobile Pentiums, on Nehalem).
Compatible package types: 988-pin micro-FCPGA10
Model (micron) Cores Frequency Turbofreq. L2 cache L3 cache TDP(Watt)
920XM 0.045 4 2000 3200 1024 8192 55
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Socket 989/rPGA989 (for motherboards supporting second-generation Core microprocessors, mobile Pentiums, on Sandy Bridge)
Compatible package types: 988-pin micro-FCPGA10
Model (micron) Cores Frequency Turbofreq. L2 cache L3 cache TDP(Watt)
3840QM 0.022 4 2800 3800 1024 8192 45
3920XM 0.022 4 2900 3800 1024 8192 55
Would this computer support these chips? -
* the chipset does not support it
* the BIOS does not support it
First, the chipset on the 1645/47 does not support newer i-series CPUs. For reasons that include many words and other lingo I won't dive into (mostly because I'll muddy the waters), chipsets are only backward compatible. A Sandy Bridge chipset should work with a Nehalem processor, and an Ivy Bridge chipset should work with a Sandy Bridge (and maybe even Nehalem) processor. However, it does not work the other way around
Second, Dell has not updated the BIOS for teh SXPS line, and I doubt that their most recent BIOS (I think was A11?) allows the use of newer processors than the Nehalem line from Intel.
Unless someone can prove me wrong, I think you're stuck with going as high as the 920XM, though not recommended due to likely high temps. -
Realistically, the highest you should be looking at is the i7-840qm. The 1645 does support the 920/940xm, but like others have mentioned, I would avoid it due to its higher TDP exceeding what the laptop can dissipate. If you want something better, you'll have to get a newer laptop.
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I was so surprised that all worked fine and stable. Think about it, but I shall try and search that post if i can. Let me know if you are interested
Sent from my Nexus 7 using Tapatalk 2 -
Hello forum,
I tried to create a new installation of Windows 8 evaluation edition on my Studio XPS 1645 laptop. Did not quite like it as it is very different from the usual Windows 7 Professional edition that I am so used to, with the missing start menu button and stuff. Used it for a few days, but was still uncomfortable with it.
That's when I decided to revert to my original Windows 7 factory image. But, the dell restore shortcut Ctrl+F11 is broken now, apparently by the clean Windows 8 installation I did earlier! Did some research and found out that Dell uses a custom MBR to recognize the shortcut Ctrl+F11 to launch Dell System Restore. This custom MBR is overwritten by any clean OS installation! After some trouble, I was able to use DOS to gain access to the recovery partition and use IMAGEX to restore factory image back.
But, as it turns out, I have lost the original Dell MBR. Tried using fixes as per Goodell's website, but the DSRFIX tool also fails to work. In this regard, can someone help me by providing a copy of the Dell MBR?
This requires a tool "MBRSAVER", which is a part of DSRFIX.zip and can be downloaded from link. Steps as per Goodells website to get the same:
1) Begin with your computer with a known working Dell MBR. (If your computer briefly displays the blue "www.dell.com" bar at the top of the screen during bootup, it has a working Dell MBR
2) Boot the source computer from a DOS boot disk and run the command "mbrsaver /s a:\dellmbr.bin" to save the MBR sector.
This "dellmbr.bin" is the file that may possibly help me to restore the dell MBR and get it back to its original factory configuration.
Any help in this regard will be really appreciated. Thanks!
PS: Anyone planning to upgrade and replace original Dell factory-shipped Operating System, please backup the recovery partitions and DELL MBR using Mbrsaver utility as the new OS will remove the Dell MBR information! -
Sent from my Nexus 7 using Tapatalk 2 -
Thanks masterg0g0,
I do have my OEM Dell Installation disk. My hard disk has its Dell Recovery partition as well. But what is missing is to get into the Dell Recovery Partition when booting up the machine(I want to avoid using my installation DVD). Dell laptops have a custom key sequence Ctrl+F11 that can be used when booting up the machine to get inside a recovery partition. It is this custom key sequence that does not work for me.
A simple check helps clarify whether your Dell machine has its factory Dell MBR still intact. While booting, you can see www.dell.com for a few seconds before Windows loads. If this shows up, this implies that your Dell factory MBR is still intact, following which you can get into the recovery partition and install original Dell OEM OS from the recovery partition. This reverts the machines Operating System to the original configuration as on the day it was received and first booted up.
If your machine has the original Dell MBR, then a copy of the same would really help my laptop! This MBR is normally very small in size (maybe a few KBs).
Thanks in advance for your help! -
Hello,
I'm new to this forum. I'm based in Europe. I own a Dell Studio XPS 1645 purchased in june 2010 with Windows 7 ultimate x64 preinstalled.
My configuration now is :
Intel core I7 (Q820 @ 1.73 GHz) ; 8 GB memory ; 240 GB Samsung SSD 840 series ; Windows 8 Pro (64 bits) ; 1920x1080 screen .
The *only* problem I ever had with this laptop was the fan issue (loud and activated whenever a task requires a bit more processing power).
I found a workaround two years ago : In the Windows control panel (energy settings), I set the processor's maximum power parameter to 80% !
So when a task requires more power for a few seconds, the processor runs at 80% .
This has really no impact on my daily work, since the I7 processor is fast enough and has 4 cores. But it makes my XPS quiet like a cat
If you found a better solution, tell me ! -
Hi,
Is there any way you can reduce the settings on the gpu, i did the processor max settings and it is good but GPU still goes raeds late 70's
Regards,
Brian. -
I'm not sure exactly what you mean, but if you open up the Catalyst Control Center (should be available via right-clicking on your desktop), there are the "power play" options which you could change to power saving instead of performance. To be honest though, temperatures in the 70's aren't a problem. If you get to the 80's, then you'll probably start to see throttling.
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All i can say is WOW !!!
I tried the setting you suggested and now my GPU runs at approx 55 now instead of mid 70's.....amazing, and with the cpu settings i used everything is kept below 60 whilst gaming, excellento.....long live my Dell SXPS.
Cheers,
BP. -
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So when a task requires more power for a few seconds, the processor runs at 80% .
and for GPU....open up the Catalyst Control Center (should be available via right-clicking on your desktop), there are the "power play" options which you could change to power saving instead of performance.
this keeps everything below 60
BP.Last edited by a moderator: May 6, 2015 -
Last edited by a moderator: May 6, 2015
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So are we decreasing the performance of our computers in order to make up for dell not putting the proper cooling mechanisms in our computers? If this is the case, then we paid too much to get the latest hardware at the time. My laptop, same config as those above, has been doing this for about 1+ years now. Do these changes your making decrease the performance of your machines?
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Has anyone attempted upgrading motherboard/CPU on this laptop? Is that even possible? Looking to get some more processing power for photos and such.
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Hello everyone I'm a total tech newb in over my had with this problem my Xps is experiencing. I've got heavy distortion on all screens, including splash screen. I've never adjusted my settings from factory, never done any updating aside from windows updates. I can currently only boot up in safe mode, with distortion, and my device manager is reading an error31 on the consumer IR device.
This computer was bought from Dell back in late 09 and Im running Vista 64 service pack 2. It's gotten warm on me before, even to the point of self shut down, but I cleaned the vents and propped it up for better airflow.
Currently posting this from an iTouch. Before I take it down to the local service shop, no longer under warranty, any suggestions? -
MotionPictures Notebook Consultant
I have some heating problems.
My temps are:
CPU (i7-720QM): mid 50s
GPU (ATI 5730 1GB): low-mid 50s
On idle
CPU: high 70s - low 80s
GPU: high 70s - low 80s
On stress, 100% GPU load
Sometimes it goes up to high 80s but only for momentarily. I keep the bottom over open, room temperature isn't high at all, my vents and fan are clean, and IC7 diamond pasted 4 months ago. Yet, when I play Black Ops 2 (that's how I got those temps) I get dramatic drop in fps and distortion/static sound through my headset. While that is happening, both my CPU and GPU temps are at high 70s. My setting for BO2 is 1600x900, aa and vsync off, high textures, shadows off. Usually get mid 60-mid 70 fps. I don't have a laptop cooler.
I got my 1645 (replacement from 1640) September 2010. I have 130w AC, BIOS A13.
I don't know if this matters but my screen is RGBLED; it was swapped from my old 1640 on to replacement 1645.
Any help would be appreciated. Thanks. -
So I have a Studio XPS 1645, and am upgrading to a samsung 830 SSD. I just had a few questions. First, if anyone knows of a good link or walk through that would be greatly appreciated. BUt if not, just a few questions:
1: My current hard drive is Toshiba mk5056gsyf I was wondering if that was a Sata 3 or? Im a bit of a noob so may be a dumb question.
2. I've head people talk about Trim, but have no idea what that is, or if i need to enable it or use it when i upgrade?
3. Does anyone know if the 1645 needs to have anything done to the BIOS? Have heard that some upgrades to ssd need a bios update?
4. If I want to install everything fresh, not a clone, would it just be like installing fresh copy of windows like you would with a normal hard drive? pop in disc, boot from disc, follow steps etc? Any special steps or partitions or anything i would need??
5. I know this i probably way dumb, but is there any defragging or software that you would need ot use with a SSD?
6. Has anyone with the 1645 installed a SSD and have any tips or info?
Thanks for any and all help, greatly appreciated!!! -
1: My current hard drive is Toshiba mk5056gsyf I was wondering if that was a Sata 3 or? Im a bit of a noob so may be a dumb question.
No, it's SATA2. Also, the laptop is only SATA2. A SATA3 SSD will still work, but only at SATA2 speeds (3gb/s) which is still very fast.
2. I've head people talk about Trim, but have no idea what that is, or if i need to enable it or use it when i upgrade?
Trim is just the OS's way to tell the SSD that something is permanently deleted and the cells the data was in can be cleared. After installing the SSD, run the Windows Experience Index test. When it detects SSD speeds, it should automatically turn on TRIM and adjust other windows settings to optimize for an SSD. To verify, open an Administrator command prompt and type "fsutil behavior query disabledeletenotify". It should come back with "0".
3. Does anyone know if the 1645 needs to have anything done to the BIOS? Have heard that some upgrades to ssd need a bios update?
No, just plug it in and it should work.
4. If I want to install everything fresh, not a clone, would it just be like installing fresh copy of windows like you would with a normal hard drive? pop in disc, boot from disc, follow steps etc? Any special steps or partitions or anything i would need??
Nope, you shouldn't notice any difference from any other hard drive except the vastly improved speed.
5. I know this i probably way dumb, but is there any defragging or software that you would need ot use with a SSD?
No, you should not defrag, or do any kind of maintenance with an SSD. When Windows detects the SSD, it should disable automatic defrag.
6. Has anyone with the 1645 installed a SSD and have any tips or info?
Nope, just enjoy the new speed. An SSD really makes a big difference. -
seeker_moc you da man! Thanks for addressing all that for me so easily, big time help thanks a lot.
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I also removed the DVD and installed the old 500GB there. To do this you´ll need an adapter from ebay, I bought it for 10 bucks from china, works like a charm -
Hey seeker, quick follow up question if you have a sec. So I got it all installed, works great (after initial Crash, and blue screen of death, I tried to reinstall OS multiple times with no avail, and magically one last attempt allowed me to install OS) ANd the command prompt to check the Trim worked perfect. I was curious, So you said "something is permanently deleted and the cells the data was in can be cleared" so does that mean when you delete something that it really is permanently gone? Like can you use recovery software to retrieve files etc, and also does that wiping free space with a program like ccleaner is pointless? Clearly I dont know much about SSDs. Thanks again!
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Secure delete by overwriting using CCleaner or another program won't work on an SSD anyway. The OS/program can't control where data written to a SSD goes, the SSD controller handles that. When you write data to the SSD, the controller spreads the data throughout the drive using a wear leveling algorithm. The data meant to overwrite probably won't get written to the same cells as the data to be overwritten, making it pointless. Though again, I haven't spent much time recently researching this, they're just things I remember reading when I was asking the same questions when I first got my first SSD a couple years ago.
Somebody please chime in if I missed or misstated anything. -
Hi. My XPS 1645 Ati 5730 has fans like a jet plane with very little task. complete idle = quiet. as soon as i watch a movie or surf the net it sounds like a rocket ship but the GPU and CPU is hardly sweating. Temp also in the normal range (around 55-58 deg celcius)
Is this a fixable issue?
Could a BIOS downgrade help and if so which BIOS version (currenly on A13 and I have failed to downgrade it for some reason) -
I have a problem but what is that and why?
I don't know.
this is cache benchmark test result;
http://imageshack.com/a/img850/3977/nbp3.png
DELL XPS 1645
i7 720qm
and motherboard is new. (I bought it about a week ago from DELL)
so what is the problem, where is it?
Motherboard?
Ram?
CPU?
Software?
(Bios is A13)
(Ram 2+4 DDR3 1333 Mhz)
(Motherboard: Y507R)
Computer is working so slow, and at games... I can't play... and... there is a problem but what is that?
should I return it?
then, I need a brand new Motherboard Y507R
but there is no another motherboard in Turkey. I cannot find :S
I hate DELL, next time, I do definately NOT buy DELL.
Its keyboard was broken and changed twice, its HDD was broken and changed, its screen... and you know, always, keyboard hits screen.... and you know over heat. and finally, its GPU is burned :S
I hate DELL....
Next time, I'll buy ASUS or SONY -
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Hi, I've been away a while but love this forum and have read many posts that have been helpful over the last 3 years. I have a couple questions that may have been addressed already but there are 195 pages to this thread. First my specs.
i7 Q 720 @ 1.6 GHz
6 gigs of RAM
ATI 4670 1 gig
1080p WLED
Windows 7 x64
500 GB 7200 rpm
So, I'm worried about overheating. I use my machine to Dj/Vj/karaoke in clubs and really stress it. My GPU reaches ~93 degrees at times and I need to shut down video at that point (I always have either a music video or a visualization running along with DJ software, it adds a lot to my show and is why I bought this lappy to DJ. I thought it could handle it) I have a warning (balloon popup) set at 90 degrees (Celsius) and I get worried if my GPU rises above this so when it does, I pullback on my show=kill the video, sucks! My CPU also reaches these temps at times! I just checked my "idle" temps which to me means, turn on the computer, let everything load (for me this is about 50 processes) and wait 10 minutes without opening anything. My cpu was 56 degrees Celsius. Then I opened internet explorer, only one tab and it went to 62 degrees. Its currently at 65 with only this window open. My gpu is also at 65 with my gpu meter saying usage is 0-5%. I am running the a09 bios and 13.9 amd driver.
Here’s my questions:
Do these temps seem too high?
At what temps should I get worried? (This is key, I'm in the US so my meters are in Fahrenheit, if I reach 200, cpu or gpu, i get very worried. I have heard my gpu at this temp may be ok but not my cpu, so I'd love to hear some opinions on where I should set my warning. for example, would 210 degrees Fahrenheit be ok for my gpu?, if yes, for how long?)
I also read in this thread that the a13 bios may help my temps, any opinions? I was steered toward a09 because of throttling. My worry is if I'm DJ'in and my temps get to high, the a13 will cause throttling and screw up my music.
Lastly, I did remove the fan vent cover. I also just opened it up and saw very little dust. Last check on temps, again with only this window open. CPU=66.7 Celsius, GPU= 67.8 Celsius with usage jumping between 0-6% Thanks for any help!
Mickey J -
forgot to mention, I AM using a belkin cooling fan. This one: Belkin F5L001 Blk Laptop Cooling Pad Black Brand New | eBay
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I've had this problem on my XPS 1645 for 4 years now.
When I hibernate (not sleep) or shutdown the laptop, next time I play a game after about 15min my FPS will drop to 1-10 fps. Even when temps are not too high (btw 80c is fine).
If you use throttlestop program, you can see what's going on. The CPU throttles the CMOD to lower than 100, sometimes even 12.5. Making it 8x slower.
If you look closely, it does this whenever you press a key (at least in my case).
CPU is so slow, it can't even play the sounds - causing sound distortion.
For some reason, if I sleep the laptop (even during the game!!) and turn it on again, it's magically fixed, always. -
A while back my 130W power supply started to lose contact with the computer from time to time, so I went back to using the original 90W(?). Then some time later I wanted to play some Battlefield, and by putting the CPU at 80% in the power settings I escaped the power throttling and also the computer runs much cooler. I dont really notice the performance drop as I think the bottleneck in most games is the GPU. The better option of course would be to change the cooling paste, but nah no body got time for that.
TL;DR
Power options/80% CPU -
Hi All,
Well I decided to change my thermal paste. I just finished the application and turned my machine on and let it idle for about ten minutes. My temps are ranging from 49-53 degrees celsius. The paste was horribly applied by dell. My temps prior ranged from 56-66 degrees celsius. So I am seeing an immediate improvement of about 7 degrees and from what I've read it should get even better after the break-in period. I used artic silver 5 paste and did the dab method (as opposed to the spread method). I'm very pleased. I will check my temps next weekend while working. I'm hoping for a 10 degree celcius improvement. One more check on temps=cpu 50, gpu 48. Last time I posted under similiar circumstances I was at 66 & 67. -
Hi again, well the vertict is in. I had an amazing 23 degree celsius drop in temp's at my gigs!!!
**The Official Studio XPS 1645 Intel Core i7 "Owners Lounge" - Part 2
Discussion in 'Dell XPS and Studio XPS' started by Cin', Nov 9, 2009.