** The official "Operation GPU Refresh" thread **

We are all waiting on a refresh of the Dell Studio XPS 1645/1647 to include the 5000 series ATI graphics cards. So to get the message across I have come up with a little thing called "Operate GPU Refresh". If you have been following the iPhone/AT&T you should know of the "Operation Chokehold" that iPhone users took part in to try to get the message across the the AT&T network needs upgrading.

But instead of trying to take down Dell, we will simply be trying to get the message across to them that we want the new cards, and since every other manufacturer pretty much already offers them we "would" rather buy their competition.

On March 30th of 2010 all users who want to participate will visit the "Dell Chat" PC/Laptop sales chat and ask when the 5000 series will be available. Also chime in on the fact that competitors such as HP already have these newer graphics cards available and you are tired of waiting, and if they can't give a solid reason just say "I guess I will go with HP" or whichever company you feel is the next alternative to you.


Goal:

Get the message across that we as customers want the latest hardware.
Get the message across that Dell is lagging behind their competition and if we have to wait any longer we will forget about Dell and buy their competition (in theory).


So set your calendars for March 30th. Dell "D-Day". Us notebook review members telling Dell what we want, and that we want it NOW.


Who is going to participate?

 

Kind of did the same thing last night, not on purpose though, when I legitimately asked that question over the dell chat.

Meh, I'll do it, if for no other reason than to see how they respond.

 

As much as I'm interested in Dell refreshing their GPU, this is probably not a productive use of your time. Dell is not going to commit to using any piece of hardware until they've tested it thoroughly and ensured that they have it in sufficient supply to offer it on their web site - otherwise this would be 'The official Dell is making promises they can't keep' thread.

There's also nothing to be gained by taking this out on the individual home sales reps. You think they know but won't tell you? Their job is to help you make a purchase - not to give you information that their employers haven't even given them yet!

If you simply want to send a message to Dell that they should keep us apprised of what they're trying to do with the line (which could well be a valuable thing to do), then write a letter (not an email) to someone sufficiently high up to get that information. If enough people do, then you might get a response. You'd be surprised how much more seriously people take written letters than they take phone calls or emails from otherwise anonymous people.

Try:

Michael Dell
One Dell Way
Round Rock, Texas 78682

It has the added advantage of being a little more polite and courteous to the company with whom you want to do business. Might be nice since you're basically asking them to extend a courtesy to you.

 

This man (or woman?) has succinctly said what needs to be said.

You already know the 5 series gpu is going to drop within the next 2 months. They won't drop it before they're ready, and they're certainly not going to delay it any longer then needed. So I really don't see an issue here.

 

Like they thoroughly tested the i7 CPU + 90W adapter? Because if the past is any indication, they have an absolutely terrible quality control process.

Not disagreeing with your general sentiment, but had to point this out.

 

Well, whatever. Until they've tested it to whatever they consider 'thoroughly' to be.

 

what was wrong with your 1647?

 

Long story: click my name and read my created threads. Preferably the "boy and his laptop" one.