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Unable to Update BIOS

Discussion in 'Dell XPS and Studio XPS' started by Carbo, May 6, 2020.

Carbo Notebook Consultant

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Dell XPS 13, model 9350. 3.5 years old. There is a BIOS update on Dell's site that I wanted to install. Laptop was plugged in and battery is fully charged. But I'm getting an error message that the BIOS cannot be updated because the battery level must be at least 10% and charging. Is this an early warning that the battery is ready for a dirt nap?

Carbo, May 6, 2020

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lesz Notebook Consultant

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There are multiple ways that you can check the condition of the battery. Here are few.

If you are using Windows 10, you can click on the battery icon in the system tray. Then, click on "battery settings". If the battery needs to be replaced or is close to being ready to be replaced, there should be a notification there.

I'm not familiar with the BIOS for your computer, but most BIOS have battery settings that include a warning if the battery needs to be replaced.

Also, you can download and install the free CPUID Hardware Monitor. It will show you what the battery's charge capacity is compared to its designed capacity.

lesz, May 7, 2020

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Carbo Notebook Consultant

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Thank you. I'll check these out.

Carbo, May 7, 2020

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