Update on my M1530 issues with dell

So I received the first one with cosmetic flaws on oct 4 and $350 in expired staples coupons! I called and was shipped a replacement which arrived 5 days later with cosmetic flaws as well but has an lg screen instead of the auo sreen the first one had. I then called my rep and told her the flaws the second one had and she asked me to send her pics which I did. Her teams resolution specialist called me yesterday telling me that they are going to ship me a third one!! I told him that by the time the third one arrives I will be out of the 21 day return period and that if it had cosmetic flaws I would not want to keep it, he said that they note everything and would go ahead and refund my money if I wasnt happy with the third one. They aslo sent me a $100 dell coupon to replace the expired staples coupons. What do you guys think I should do, just get my money back or try the third one?

 

Hmmm...I'm glad they are sending you a third one!

Since they have already sent you the 3rd one..you can check it out and balance against the 2 inferior 1530's. And make a decision...

Make sure you get that documented about what the Specialist said about being outside of the *21 day return period*...Have them send it to you by e-mail with the Case Number. I would not trust a *verbal they will note everything*

So, if the third doesn't work out! You can just return it and get a refund for everything! Nice they gave you $100 in Dell coupons..

Hope it works out for yah!

Cin

 

I already sent back the first one so I will compare the third one with the second one whenI receive it.

 

Oh, that's a good thing! I hope that the 3rd proves to be much better than the first 2


Cin