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    Upgrade to the new Ivy Bridge XPS 15?

    Discussion in 'Dell XPS and Studio XPS' started by zombiefan, Jun 26, 2012.

  1. zombiefan

    zombiefan Notebook Geek

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    I bought the Dell XPS 15 R2 - L502x a little while ago. I have had problems with the keyboard flexing and while playing games the computer freezing up and constantly playing a noise when it does so. This new xps 15 look really cool. Do you think dell would let me send this laptop back and upgrade to the new one, paying the difference. Or maybe they would just give me the new one since I have problems with this one. Worth a shot :)
     
    zombiefan, Jun 26, 2012
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  2. yun

    yun Notebook Deity

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    No, your computer has to be repaired 3 times for same issue in order to process a replacement, since they have dozen refur XPS 15 in their warehouse. You have no hope for the new one
     
    yun, Jun 26, 2012
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  3. zombiefan

    zombiefan Notebook Geek

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    Well that sucks! this new one looks pretty sweet!
     
    zombiefan, Jun 26, 2012
    #3