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    Virus deleted hdd driver serious problem on XPS 13 9343

    Discussion in 'Dell XPS and Studio XPS' started by vigorito, Feb 22, 2016.

  1. vigorito

    vigorito Notebook Consultant

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    hi,i got a virus on unprotected xps 9343 over someone usb stick,so the problem is i cant connect any type of external hdd drive,the system can detected them on but i cant acces the external hdds,but bigger problem right now is,after that i tried to do a clean install of windows 10 pro over uefi with bootable usb stick,BUT im stuck at this moment in the step where i need to choose on which partition to install OS,because there is no partition showed,system keeps tell me thatr i need to install first some driver in order to processd with partition selection,i found some article on google that i need to download hdd driver and put it on different usb stick and then i need to install first hdd driver and then to proceed with os instalation?im not sure what to download and where? the mesasage is "we couldnt find any drives.to get a storage driver,click load driver"
     
    vigorito, Feb 22, 2016
    #1
  2. LOUSYGREATWALLGM

    LOUSYGREATWALLGM Notebook Deity

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    You can find your answers from THIS thread.

    or HERE
     
    LOUSYGREATWALLGM, Feb 22, 2016
    #2