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    Warranty Fraud- How to report to Dell

    Discussion in 'Dell XPS and Studio XPS' started by Raether916, Aug 12, 2010.

  1. Raether916

    Raether916 Notebook Consultant

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    I was looking a XPS 1530 that was for sale local and when i looked up the service tag and checked for service history i found that 3 days ago "keep your harddrive" service was added- The systems 256gb SSD was sent out 2 days ago and another 256gb ssd is set to ship today.

    I checked the tracking for the first drive and the Fedex details show Signed for at Front desk, and its all the way across the country.

    I really looks like someone hijacked the warranty and is making claims for the for very pricey SSD-

    I searched Dells site and could not find any contact dept to try to notify them before another drive gets sent out.

    I would not want to buy this one and find my warranty has been voided.

    I do not want to say anything to the person selling the machine in case they are involved in the fraud..
     
    Raether916, Aug 12, 2010
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