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    Weird stucks pixels on 4k 9550 (with pictures)

    Discussion in 'Dell XPS and Studio XPS' started by antik, Jul 9, 2018.

  1. antik

    antik Notebook Consultant

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    Hi all,

    Recently I've noticed some really annoying stuck pixels right in the middle of my 9550 4k display. Has anyone experienced anything like this before?

    Thanks
     

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    antik, Jul 9, 2018
    #1
  2. abujafar

    abujafar Notebook Evangelist

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    It's a spec of dust behind the glass.
     
    abujafar, Jul 10, 2018
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  3. antik

    antik Notebook Consultant

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    I personally don’t think it’s a spec of dust, as it’s quite large in size, I could be wrong though. But if it is, is it hard to fix?
     
    antik, Jul 10, 2018
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  4. antik

    antik Notebook Consultant

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    I've since contacted Dell support and they've organized a technician to come out and replace the entire LCD under Dell's Premium Panel Guarantee
     
    antik, Jul 11, 2018
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  5. GoNz0

    GoNz0 Notebook Virtuoso

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    I had 2 in a row with identical panel defects like that, Dell didn't believe me si I sent them a video of both side by side...
     
    GoNz0, Jul 11, 2018
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