Weird, annoying problems with my XPS 15 (L502x). Anyone else?

I have owned my L502x for a couple months now and I'm very pleased with it overall. However, I've experienced 3 weird issues that I can't seem to figure out, and I have a feeling I'm not the only one:

1. The caps lock key rarly just toggles the caps. It also seems to function like alt+tab, changing focus when I push it, and bring random windows to the front. I can't figure out what's wrong, but I have a feeling it has something to do with quickset.

2. When I put the computer to sleep, the XPS logo pulses normally. But a short time later, maybe 1-2 hours (i haven't timed it), the computer seems to go into a deeper sleep mode, where it doesn't instantly turn on when the lid is opened, and I have to press the power button to activate it. Perhaps this behavior is normal, but I was hopeful that I could have access to the fast/instant-on behavior for a long time after sleeping it, like macbook owners do.

3. I configured it so that when i press the power button, the computer hibernates. Problem is that instead of actually hibernating, it behaves almost like a restart, showing the Dell logo, and starting the windows loading process fresh. I've since started sleeping it instead because I can't get hibernate to work.

Anyone else having these problems. Am I just missing something terribly obvious?

Thanks.

 

I just tested the caps lock issue, and yeah, it did the same thing. Anyone reading try this out: open a new window in front of another window and hit caps lock..watch what happens (it will switch back to the original window). Will notify Dell about this so they can release a downloadable fix.

I always put my computer on sleep for quickest access, there was a setting I changed that fixed the hibernate issue - I'll try and find it again.

 

Hibernation is the process of putting the RAM contents onto the hard drive and shutting down. When the computer boots again, it reads the file and puts it back into RAM. What you're describing is exactly what hibernation does.

Also, the default Windows Power settings make the laptop go into hibernate after 120 minutes (2 hours) of inactivity if left on battery. That's why it doesn't instantly wake up. You can go into the advanced power options and change the values to whatever you like.

 

I had the very same problem just the other day with focus and caps lock. I fixed the caps lock issue with a registry tweek. Try these links, they worked for me.

ForegroundLockTimeout

http://en.community.dell.com/support-forums/software-os/f/3526/t/19311373.aspx

Dell Community

Hope this helps.

Karl

 

yes, I understand that, but in my experience with previous Dell laptops, the hibernation process ends with the computer power shutting off and staying off until I press the power button again. With my L502x, the hibernation process begins, the computer appears to shut off, but then powers itself back on, and runs through the startup process again, as if I had pressed the power button.

This can't be normal.

 

I have the exact same problem!!
Which it's annoying because everything else about this laptop is excellent.

 

Wait... you're saying that when you try to go into hibernation, it immediately resumes from hibernation?

 

Yes that's correct

 

I have this problem since upgraded its bios to A05, I downgraded to A04 but nothing change.

yesterday my laptop stuck and I had to power it off by pressing the power switch for 5 sec, after that I have the same bug with shutdown! it's terrible and I press the power button for 5 sec again when windows up and it solve the shutdown problem. but hibernate isn't solve... Why don't you call Dell support. I live in restricted country and I can't do this...

 

I've solved this problem easily, change sleep parameter in advance power option...

 

Hi, could you please elaborate..

Thanks in advance!