Just curious, I have read online about the XPS laptops all coming with headphones and a leather like notebook case to hold all the cds. I didn't get that in my shipment, is this still coming with the XPS Laptops?
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New laptops in the US seem to always come with these. It's more of a toss-up if you live out of the US or if you got your laptop as a refurb.
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Nope, I live in the US and this is a new XPS M1330. I did just call Dell and was told that no it wasn't on my order but that they could send me to sales if I want to order some headphones.
I explained to the person helping me, thank you for your help. I will be heading to Best Buy to buy the rest of my accessories that I need such as a case, external hard drive and new printer while I am there I will look at the available headphones that they have. His response was "Thank you for calling Dell" -
if u still want them call dell Customer support. they should send u a free set of earbuds style headphones, the cd case and a cleaning cloth for the screen.
EDIT: didn't see ur second post. call agian and state that u got an xps laptop and that to date they have come with these free accessories. i think ur Cs rep misunderstood u. -
You should have gotten a remote control as well as the stuff wywern209 mentioned.
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Thanks I will try again, I did get the remote control.
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I just got a M1330 last week and like alexsma, all I got was the remote. I think Ill give them a call, my remote doesn't work (I think, haven't played around with it much yet) so hopefully I can get a new one of those as well.
Also, anyone who recently ordered, did/are you getting a giftcard? -
I just tried online chat with a sales rep and although she was nice I got the same answer. That it wasn't added to my order and I would have to pay extra to receive those items.
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paper_wastage Beat this 7x7x7 Cube
im getting a $70GC b/c fo the 4yr warranty+acc damage
remote is listed in my sales text, but nothing about the xps sleeve, xps dvd case, earbuds, xps cloth, -
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I got....
XPS M1330
Slip Case
Remote
Earphones in pouch
Leather Wallet
All discs
Microfibre XPS cleaning cloth -
Hmm...just ordered one today and I don't see anything on the invoice showing a case:
Estimated Ship Date: 07/21/2008
Item Number Quantity Item Description Total Price
223-6998 1 XPS M1330, Intel Core 2 Duo T5750(2.0GHz, 667Mhz, 2M L2 Cache)
310-9240 1 Matte Black Casing XPS M1330
311-7638 1 3GB, DDR2, 667MHz 2 Dimm
320-5585 1 13.3 inch Wide Screen WXGA TL CCFL Backlit LCD with Camera, XPS M1330
320-5603 1 128MB NVIDIA GeForce 8400M GS, for XPS M1330
341-5947 1 250GB 5400RPM SATA HARD DRIVE
412-0946 1 Dell Travel ExpressCard Remote Control, IR
420-5769 1 Internet Search and Portal
420-6436 1 Vista, PC-Restore, Dim/Insp
420-8566 1 Microsoft Windows Vista SP1 Home Premium Edition, English
420-7098 1 Media Direct 3.5
420-7387 1 DELL RESOURCE DVD,BACK-UP XPS-M1330
420-7622 1 DELL SUPPORT CENTER 2.0
463-2282 1 Dell Owners Manual installed on your system,click on icon after system set-up to access
420-9100 1 Dell Dock Consumer
420-7468 1 ADOBE ACROBAT READER 8.1 DIM/INSP
313-5361 1 8X DVD+/-RW Slot Load Drive for XPSM1330
420-8183 1 Roxio Creator DE 10
313-5014 1 Integrated Sound Blaster Audigy
430-2578 1 Dell Wireless 1505 Wireless-N Mini-card
410-1838 1 McAfee Security 9.0, 2-Year Subscription
312-0561 1 56 WHr 6-cell Lithium Ion Primary Battery, for XPS M1330
412-0148 1 No Internet Service Provider Requested
412-1397 1 No Productivity Software requested
950-3338 1 2 Year Limited Warranty
987-6348 1 Dell Hardware Warranty PlusOnsite Service, Extended Year(s)
960-7521 1 Type 3- Third Party At Home Service, 24x7 Technical Support, 1 Year Extended
987-6347 1 Dell Hardware Warranty PlusOnsite Service, Initial Year
983-3700 1 Type 3- Third Party At Home Service, 24x7 Technical Support, Initial Year
412-0360 1 Soft Contracts - Banctec
902-0941 1 Warranty Support,1 Year Extended
960-8710 1 Warranty Support,Initial Year
412-0358 1 Soft Contracts - Consumer Complete Care
960-3708 1 CompleteCare Accidental DamageProtection, Inspiron, 2Years
991-1149 1 Bund. LoJack Theft Recovery - 2 Year DHS
420-8652 1 LoJack Theft Recovery Softwarefor Laptops, 2 Year
330-0171 1 S and P Drop-in-Box Marcom forDHS Notebooks
430-2566 1 Dell Wirless 355 Bluetooth Module (2.0+EDR)
310-9273 1 Fingerprint Reader
466-8042 1 Thank you for choosing Dell
310-8319 1 Intel Core 2 Duo Processor
310-8628 1 You have chosen a Windows Vista Premium System
320-5777 1 Standard LCD with Tuxedo BlackCasing and Camera XPS M1330
464-9572 1 No Entertainment software pre-installed
987-4817 1 Insp Datasafe 3GB,1YR(Incl in price),DHS
420-7092 1 DataSafe Online Dim/Ins/XPS 1YR-FREE
420-7091 1 DataSafe Online Dim/Ins/XPS
988-0099 1 To activate your online backupaccount, go to Start, Programs, DataSafe Online
600-0001 1 State Environmental Fee for display less than 15 inches
Subtotal: $1,299.00 -
I received the case/cd holder/earbuds/cloth and none of them were listed either.
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a six month time bomb
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I'm curious if theres any difference as to whats included based on the different preconfigured bundles. I'm waiting on delivery of the loaded (PRODUCT) red model, anyone else here purchase that one and receive all the extra goodies?
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everyone ordering new should get all of the accessories. the fake leather cd holder comes sealed with the manual, earbuds, and cleaning cloth. they have to give everyone a manual so everything else should come with it too. i also ordered one from the outlet that came with everything minus the earbuds.
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paper_wastage Beat this 7x7x7 Cube
AFAIK, (PRODUCT) red is same as normal Dell except red laptop cover(search the guy here who painted his XPS red himself) and an extra fee to 'donate' to charities..... (which is BS as they priced (PRODUCT) red much more than the $50 or whatever they say they were going to donate)... and some (PRODUCT) red skins/wallpaper/etc for Vista -
I just got mine, aside from the laptop and the power cord I only got the carrying case and some CDs (Vista, Media Direct, Installed Drivers).
Boo.I don't think I'll bother, if Dell tries to charge you for not sending the other things in the first place. But come on, Dell.
I also was supposed to have the $70 gift card but I don't have it. :/ I hope it arrives soon separately, or I'll call about that one for sure. -
420-7387 1 DELL RESOURCE DVD,BACK-UP XPS-M1330
what is that? wth i didnt get one of that!
edit:310-9240 1 Matte Black Casing XPS M1330 thats the case i think -
Dell is supposed to send you a Drivers and Utilities DVD, an Operating System DVD, a Media Direct DVD, and CD's with software you may have gotten (e.g. - Roxio, Trend, Audigy).
Matte Black Casing is your lid.
For example, I have "Standard LCD with Alpine WhiteCasing with High Gloss Finish and Camera XPS M1330"
I don't see anything on my list that I can identify as the leatherlike CD holding case.
I do have these
412-0946 Dell Travel ExpressCard Remote Control, IR
310-9246 Creative Earbud EP630 -
paper_wastage Beat this 7x7x7 Cube
didn't get the earbuds, CD case or cleaning cloth, called dell up, but the Customer Service rep doesnt have the authority(or some BS reason) to give me those three items, said they were freebies given to all XPS systems, but only could offer me the earbuds...
anyone have the part numbers for the CD case or cleaning cloth? -
Same here all I got was the remote....I was disappointed.
Dell has made a mistake in not shipping all the XPS laptops with these things I mean come on the cheapest HP ships with a cleaning cloth.
XPS laptops start at like $949 my configuration is $1700+
These items really should have come with my computer. -
i got the fancy cd case, remote and cleaning cloth
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got my XPS m1330 at Staples (Canada) and received all the goodies...
CD case
cleaning cloth
ear buds
remote
protective sleeve -
i didnt get those either, but some have reported they have called dell and they have managed to get them, now im afraid this was a limited time offer, so they just shipped until they ran out of supplies, thats why some still got the cd case but not the earbuds etc..
as for myself all i got was the case in witch the computer came and my cd's and manual, but it really doesnt bother me because they were just side-details IMO, but there is a chance you can get them to give you something if you just nag a bit
What came with your XPS M1330?
Discussion in 'Dell XPS and Studio XPS' started by alexsma, Jul 9, 2008.